ABOUT THE ROLE

BirlaPivot is the B2B e-commerce and distribution platform of Grasim Industries (Aditya Birla Group). We are building a razor-focused Safety category — asset-light and margin-accretive — serving manufacturers, pharma, and EPC/infrastructure buyers across India.

This is a builder’s role. You will run the category ramp-up from the front: sign the OEM ecosystem, set the assortment and pricing, guarantee fulfilment, and own the P&L.; We are looking for a rock-solid operator who can take the category from launch to a multi-crore monthly run-rate — and set the playbook while doing it.

WHAT WE NEED — THE NON-NEGOTIABLES The right person brings all six of these on day one:

1. Safety OEM ecosystem. A deep understanding of the safety OEM landscape, having worked with all the top brands across every safety category — with the relationships to back it.

2. Post-order mastery (OTIF). A deep grasp of the post-order journey and a demonstrated ability to deliver 99% OTIF against demand.

3. Ownership & hustle. Rolls up the sleeves and gets it done — takes 100% ownership of every enquiry and every order that comes in.

4. Gross-margin track record. A proven record of improving gross margin by leveraging best industry practices.

5. Thrives in ambiguity. Operates in a large, ambiguous environment and still drives high-performance, high- impact outcomes for the category.

6. Growth across KPIs. Demonstrated growth across all core category KPIs — not one metric, the whole scorecard.

KEY RESPONSIBILITIES

- Supplier & OEM ecosystem — Onboard and manage the top safety brands; negotiate commercial terms, rebates and preferred/exclusive arrangements; build a reliable, redundant supply base so we never miss demand.
- Assortment,



pricing & margin — Own the SKU strategy and right-spec selection; build the pricing and quote-to-order architecture with clear discount governance; relentlessly expand gross margin.
- Private label / own brand — Build the own-brand range as the category’s margin engine — spec, source, certify and position value products against branded alternatives.
- Fulfilment & post-order excellence — Own OTIF (target 99%); design the post-order journey with operations and logistics; manage returns, replacements and quality complaints to protect trust.
- Enquiry & order ownership — Take end-to-end ownership of every enquiry and order — quote quick, unblock issues, and be the single escalation owner until it’s delivered and invoiced.
- Category P&L; & growth — Own category revenue, gross margin and contribution; deliver the ramp plan and grow every core KPI quarter on quarter.• Cross-functional leadership — Orchestrate sales and tele-calling, operations, finance/credit and product/tech to convert demand into fulfilled, profitable orders — and support the dedicated KAM motion.
- Systems, data & ERP — Run the category on data — build the dashboards, work the platform/ERP, and help integrate customers’ ERPs to make BirlaPivot their default for safety.
- Compliance & quality — Guarantee genuine, certified products (BIS/ISI, CE, EN) and full regulatory adherence; zero tolerance on counterfeits.





WHAT SUCCESS LOOKS LIKE (FIRST 12 MONTHS)

You will be measured on the whole scorecard, not a single line:

- Revenue & run-rate — deliver the category ramp to the agreed monthly run-rate.
- Gross margin % — expand margin via mix, negotiation and private label.
- OTIF — sustain 99% on-time in-full against demand.
- Supplier base — active brands onboarded and year-on-year improvement in commercial terms.
- Quote-to-order conversion & fill rate — speed and reliability on every enquiry.
- Private-label mix % — grow own-brand share of category revenue.
- Customer retention, repeat rate & NPS — turn first orders into standing accounts.
- Working-capital efficiency — keep the model asset-light and cash-smart.

MUST-HAVE QUALIFICATIONS

- 8–12 years in category management, B2B distribution, or industrial/safety products (adjust to band).
- Direct experience in safety / PPE / industrial MRO strongly preferred, with live OEM relationships.
- Proven 0→1 or hyper-growth category scaling, with hard numbers on revenue and margin.
- Strong negotiation, commercial acumen and data/analytics fluency (Excel/BI).
- Bachelor’s in engineering or business; MBA preferred.

NICE TO HAVE

- Exposure to private-label development and sourcing.
- Familiarity with credit- and working-capital-led B2B models.
- Experience building and leading a small category team.
- Understanding of safety standards and certification regimes.

WHO YOU ARE

Owner’s mindset with a strong bias to action. Comfortable in ambiguity and energised by building. Data-driven, customer-obsessed, and uncompromising on integrity — especially on genuine, certified product. The kind of operator who runs toward the hard order, not away from it.

📌 Category Manager - Safety (Bengaluru)
🏢 Financial services
📍 Bengaluru