09 Sep
|
Sterling Addlife
|
Ahmedabad
09 Sep
Sterling Addlife
Ahmedabad
Roles and Responsibilities :
- Handle customer inquiries, resolve issues, and provide solutions via phone calls.
- Manage multiple conversations simultaneously while maintaining accuracy and efficiency.
- Meet performance targets for quality, productivity, and sales metrics.
- Escalate complex issues to senior representatives or supervisors when necessary.
Job Requirements :
- 1-6 years of experience in a call center setting or BPO operations.
- Strong knowledge of contact center operations, including call center management software and systems.
- Excellent communication skills with the ability to handle high-pressure situations effectively.
📌 Call Center Executive; Call Center Officer; Call Center Agent (Ahmedabad)
🏢 Sterling Addlife
📍 Ahmedabad