We are looking for an experienced and result-oriented Business Head – Industrial Sales & Service to take complete ownership of our day-to-day business operations.

The ideal candidate will be responsible for overall business growth, sales, service, customer relationships, team management and operational execution. This is a senior, hands-on leadership position requiring strong commercial understanding, leadership ability and the capability to independently manage a team and drive business performance.

Key Responsibilities

1. Business & Sales Management

- Take overall responsibility for achieving monthly and annual sales targets.
- Develop and execute business growth strategies for industrial customers.
- Identify new markets, customers, applications and business opportunities.
- Manage the complete sales pipeline from enquiry generation to order closure.
- Monitor quotations, follow-ups, conversion ratios and sales forecasts.
- Develop existing key accounts and increase business share with customers.
- Review sales performance and take corrective action wherever required.
- Maintain strong relationships with major customers and decision-makers.

2. Team Management

- Lead, manage and motivate the sales and service teams.
- Set individual targets, responsibilities and KPIs for team members.
- Conduct regular performance reviews and ensure accountability.
- Monitor field activity, customer visits, enquiries, quotations and order conversion.
- Identify underperforming employees and implement corrective action.
- Participate in recruitment, training and development of team members.
- Build a performance-oriented and disciplined working culture.

3. Service & Technical Operations

- Take overall responsibility for customer service activities.
- Ensure timely response to breakdowns,



service requests and technical complaints.
- Coordinate with service engineers and ensure proper job closure.
- Monitor pending service cases, repair turnaround time and customer satisfaction.
- Coordinate with principals for technical support, product issues and escalations.
- Ensure proper service documentation and follow-up.

4. Customer & Principal Management

- Develop strong relationships with key industrial customers.
- Handle important commercial and technical discussions with customers.
- Coordinate with principals for product support, pricing, technical matters and business development.
- Support the team in major negotiations and strategic opportunities.
- Represent the company professionally with customers and business partners.

5. Operations & Coordination

- Ensure smooth coordination between Sales, Service, Stores, Purchase and Accounts.
- Monitor order processing, delivery commitments and customer requirements.
- Ensure timely quotation submission and order execution.
- Coordinate internally to resolve operational issues.
- Establish proper processes and systems to reduce dependency on the Managing Director.

6. Business Review & Reporting

- Prepare monthly business plans and sales forecasts.
- Review actual performance against targets.
- Track sales pipeline, order booking, collections, pending quotations and customer activities.




- Present weekly/monthly business performance reports to the Managing Director.
- Identify business risks and opportunities and recommend appropriate actions.

Candidate Profile:

- 5–10 years of experience in industrial B2B sales/business development.
- Experience in industrial tools, fastening systems, industrial automation, machinery, engineering products, MRO or a related industry will be preferred.
- Proven experience in managing sales teams.
- Strong customer handling and negotiation skills.
- Experience managing sales targets and business pipelines.
- Good understanding of industrial customers and B2B sales cycles.
- Ability to understand technical products and applications.
- Solid leadership and decision-making skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and take ownership.
- Strong commercial and business-development mindset.
- Willingness to travel for customer visits and business development.

Pay: ₹60,000.00 - ₹100,000.00 per month

Benefits

- Cell phone reimbursement
- Life insurance

Application Question(s):
- 1. How many years of total professional experience do you have? Please mention.

1. What is your current designation and what are your primary responsibilities?
2. What is your current annual CTC?
3. What is your expected annual CTC?
4. What is your current notice period?
5. What was your individual annual sales target in your current role, and what was your actual achievement?
6. Have you previously been responsible for achieving a complete business/branch/territory sales target and managing a team? If yes, please mention the approximate annual business handled and team size.

Work Location: In person

📌 Business head (Pune)
🏢 Vario Engineering Solutions
📍 Pune