About The Company

Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions. Established in 1968, TCS has grown to become one of the most trusted and innovative organizations in the technology industry, serving clients across diverse sectors including banking and finance, healthcare, manufacturing, retail, and more. With a strong commitment to delivering excellence, TCS leverages cutting-edge technology and a talented workforce to help organizations transform their businesses and achieve sustainable growth.

The company's core values emphasize integrity, responsibility, and a relentless focus on customer satisfaction, making it a preferred employer for professionals seeking challenging and rewarding career opportunities.

About The Role

We are seeking an experienced Oracle CPQ Business Analyst (Functional) to join our dynamic team at Tata Consultancy Services. This role involves leading and executing complex Quote-to-Cash transformation projects by bridging the gap between business requirements and technical solutions. The ideal candidate will possess a deep understanding of Oracle CPQ Cloud capabilities and have a proven track record of successful implementations and transformations.

You will act as a critical liaison between business stakeholders, sales operations, product and pricing teams, IT, and offshore delivery units to ensure that all CPQ-related initiatives align with organizational goals and industry best practices. Your expertise will guide the design, configuration, and deployment of Oracle CPQ solutions, ensuring seamless integration with other enterprise systems and delivering enhanced quoting and order management processes.

Qualifications

- Minimum of 10+ years of IT or business consulting experience with a focus on Quote-to-Cash processes.
- At least 2 successful Oracle CPQ Cloud (BigMachines) implementation or transformation projects.
- Strong functional knowledge of Oracle CPQ Cloud features including product configuration, pricing, discounting, quoting, approvals, document generation, renewals, amendments, and order handoff processes.




- Experience in leading requirements workshops, discovery sessions, fit-gap analysis, and process walkthroughs.
- Proficiency in documenting business requirements, functional specifications, user stories, process flows, and acceptance criteria.
- Knowledge of Quote-to-Cash lifecycle including lead-to-quote, quote-to-order, and contract management processes.
- Ability to work collaboratively with technical teams to translate business needs into functional configurations and customizations.
- Experience supporting integrations with Salesforce, Oracle Sales Cloud, ERP, CRM, and other downstream systems.
- Excellent communication, facilitation, stakeholder management, and presentation skills.
- Willingness to learn and apply knowledge across different CPQ platforms and domains.

Responsibilities

- Act as the functional liaison between business stakeholders, sales, product, and IT teams to gather and analyze requirements for CPQ solutions.
- Lead requirements workshops, discovery sessions, and fit-gap analysis to identify business needs and translate them into technical specifications.
- Document detailed business requirements, functional specifications, user stories, process flows, and acceptance criteria aligned with Oracle CPQ capabilities.
- Design and configure Oracle CPQ product models, rules, pricing strategies, quote layouts, approval workflows, and document templates.
- Collaborate with technical teams to ensure configurations and customizations meet business requirements and are aligned with best practices.
- Support integration discussions and define data flows between CPQ and other systems such as Salesforce, ERP, and CRM platforms.
- Facilitate business review sessions, obtain sign-offs,



and conduct solution walkthroughs with stakeholders.
- Prepare and support testing activities including SIT, UAT, regression testing, and business validation, ensuring traceability to requirements.
- Assist in user training, super-user enablement, SOP documentation, and post-go-live support to ensure successful adoption.
- Evaluate change requests, assess their impact, and support prioritization and release planning efforts.
- Coordinate with onshore and offshore teams to manage deliverables, resolve clarifications, and ensure timely project completion.
- Conduct demonstrations, presentations, and process walkthroughs for client stakeholders and leadership teams.

Benefits At Tata Consultancy Services, we offer a comprehensive benefits package designed to support our employees' well-being and professional growth. This includes competitive salary packages, health insurance, retirement plans, and paid time off. Employees have access to continuous learning and development programs, including certifications, workshops, and training sessions to enhance their skills and career prospects. TCS promotes a team-oriented and inclusive work environment that encourages innovation, diversity, and work-life balance. Additionally, employees are supported with resources for personal development, mentorship programs, and opportunities for global exposure through diverse project assignments.

Equal Opportunity

Tata Consultancy Services is an equal opportunity employer committed to fostering an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe that diversity and inclusion are key drivers of innovation and success, and we are dedicated to providing equal employment opportunities to all qualified candidates.

Our hiring practices are designed to ensure fairness and transparency, and we promote a culture of respect and collaboration across all levels of the organization.

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