Position Overview

We are seeking an experienced AML/AFT Supervisor to lead a team responsible for financial crime investigations, sanctions screening, and regulatory compliance activities within Credit Card Operations. The role involves managing day-to-day operations, ensuring adherence to AML regulations, driving team performance, and mitigating financial crime risks.

Position Details

- Position: Supervisor - AML/AFT Operations

- Status: Full time

- Department: BPO

Key Responsibilities

- Lead, mentor, and manage a team of AML Analysts to achieve productivity, quality, and compliance targets.

- Oversee investigations related to PEP/PEFP screening, sanctions, adverse media, and suspicious transactions.

- Review escalated cases and provide guidance on complex AML and compliance matters.

- Ensure adherence to AML/AFT regulations, PMLA guidelines, and internal policies.

- Monitor team performance through KPIs, SLAs, quality reviews, and reporting.

- Identify process improvement opportunities and support audit, compliance,



and risk management activities.

- Collaborate with Compliance, Risk, and Operations teams to address financial crime risks and operational challenges.

Qualifications & Requirements

- Bachelor's degree in Finance, Business Administration, Commerce, or a related field.

- 9+ years of experience in AML/KYC, Financial Crime Compliance, Risk Operations, or Banking Operations.

- Minimum 5 years of team handling/supervisory experience in AML operations.

- Strong understanding of AML/AFT regulations, PMLA, sanctions screening, and transaction monitoring.

- Excellent analytical, investigative, decision-making, and people management skills.

- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

- Strong communication and stakeholder management skills.

Interested candidates can share their resume at [email protected]

📌 BPO Supervisor | AML/KYC | Gurgaon (Gurugram)
🏢 NTT DATA
📍 Gurugram