Job Title: BMC TrueSight Network Automation (TSNA) Consultant / Administrator

Role Summary

Responsible for administration, configuration, automation, compliance management, and operational support of BMC TrueSight Network Automation (TSNA) environments. The role involves managing network device configurations, enforcing compliance policies, automating network changes, supporting audits, and ensuring high availability of the TSNA platform.

Key Responsibilities

TSNA Administration & Support

1. Install, configure, upgrade, and maintain BMC TrueSight Network Automation (TSNA) environments.

2. Perform platform health checks, troubleshooting, and performance tuning.

3. Manage TSNA application services, database connectivity, and integrations.

4. Handle platform migrations, OS upgrades, and patch management activities.

5. Monitor system logs and resolve incidents within agreed SLAs.

Network Configuration Management

1. Onboard and manage network devices (Routers, Switches, Firewalls, Load Balancers).

2. Perform configuration backups and restoration activities.

3. Manage device credentials, realms, and access controls.

4. Support network configuration lifecycle management.

Compliance & Audit Management

1. Create and maintain compliance policies and rules.

2. Perform compliance assessments and remediation tracking.

3. Generate compliance reports for PCI DSS, SOX, and internal security audits.

4. Investigate and resolve compliance violations.

Automation & Change Management

1. Develop and maintain TSNA automation scripts and operational jobs.

2.



Execute bulk configuration changes across network devices.

3. Automate repetitive network operational tasks.

4. Support change implementation and rollback planning.

Integration & Reporting

1. Integrate TSNA with

- BMC Helix Operations Management (BHOM)

- Remedy/ITSM

- ServiceNow

- Splunk

- Other monitoring and ticketing tools

- Create dashboards, reports, and operational metrics for stakeholders.

Incident & Problem Management

1. Support production incidents and critical outages.

2. Conduct root cause analysis (RCA) for recurring issues.

3. Collaborate with network, security, infrastructure, and vendor teams.

Required Technical Skills

Core Skills

1. BMC TrueSight Network Automation (TSNA)

2. Network Configuration Management

3. Compliance Policy Management

4. Network Change Automation

5. Linux Administration (RHEL/OEL/CentOS)

6. SQL Database Knowledge

Networking Knowledge

1. Routing & Switching (Cisco, Juniper, Arista)

2. TCP/IP, DNS, DHCP

3. VLAN, STP, BGP, OSPF

4. Firewall Technologies (Palo Alto, Check Point, Fortinet)

Additional Skills

1. Shell Scripting (Bash)

2. Python Automation (Preferred)

3. ITIL Processes

4. REST APIs

5. CI/CD concepts

Preferred Experience

1. 3–10 years of Network Automation or TSNA experience.

2. Experience supporting large-scale enterprise environments.

3. Hands-on experience with PCI DSS compliance activities.

4. Knowledge of BMC Helix Operations Management (BHOM), Remedy, and ServiceNow integrations.

5. Experience working in 24x7 production support environments.

📌 BMC TrueSight Network Automation (TSNA) Consultant / Administrator (Bengaluru)
🏢 Clifyx
📍 Bengaluru