Job SummaryWe are looking for a detail-oriented and responsible Back Office Associate to support banking and insurance operations. The candidate will be responsible for data processing, document verification, updating records, handling customer-related information, and ensuring timely completion of process activities while maintaining accuracy and confidentiality. Key ResponsibilitiesProcess and verify banking/insurance-related documents and applications .

Perform data entry and update customer/transaction details accurately in internal systems. Verify KYC documents and other required information as per process guidelines. Handle policy, account, loan, claims, or other operational data depending on the assigned process.

Review documents for completeness, accuracy, and discrepancies. Coordinate with internal teams for missing information and process-related queries. Maintain proper records and ensure timely completion of assigned tasks.

Follow company policies, SOPs, compliance requirements, and data-security guidelines. Prepare daily/weekly MIS and process reports when required. Ensure agreed TAT, productivity, and quality parameters are achieved.

Escalate discrepancies or exceptions to the reporting manager.



Maintain confidentiality of customer and business information.

Required

SkillsGood MS Office/Excel and basic computer skills. Good typing speed with accuracy. Strong attention to detail. Good written and verbal communication skills. Ability to understand and follow SOPs. Valuable analytical and problem-solving skills.

Ability to work under deadlines and handle repetitive process activities. Knowledge of banking, insurance, KYC, or financial services processes will be an added advantage. EligibilityGraduate in any discipline.

Freshers can apply. Candidates with 0–6 Month of experience in Banking, Insurance, BPO, KPO, Back Office, or Financial Services will be preferred.

Key Performance Parameters

Accuracy & Quality Productivity Turnaround Time (TAT) Process Compliance Attendance & Adherence Timely completion of assigned tasks Preferred Candidate ProfileThe ideal candidate should be responsible, detail-oriented, process-driven, and comfortable working with large volumes of data and documents . Candidates having experience in banking/insurance operations or back-office processes will be preferred.

📌 Back-end Executive (Pune)
🏢 WRITER BUSINESS SERVICES PRIVATE
📍 Pune