Company Name: VARITE India Private Limited

About The Client

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products. About The Job:

- Support Avaya migration and transformation programs by combining project coordination with hands-on VoIP/SIP support.
- Assist the Project Manager in execution, tracking, and technical troubleshooting.

Essential Job Functions:

- Support end-to-end Avaya migration (to Teams or other platforms)
- Assist Project Manager in planning, tracking, and reporting (milestones, risks, dependencies)
- Coordinate with vendors, infra teams, and business users
- Provide L1/L2 support for Avaya voice systems and endpoints
- Perform basic configuration and troubleshooting (handsets, softphones, SBC connectivity)
- Support testing, UAT, and rollout activities
- Maintain documentation, trackers, and status reports
- Monitor incidents and ensure timely resolution

Qualifications

Technical Skills (Mandatory)

- Basic understanding of VoIP and SIP concepts (call flows, registration, signaling, RTP)
- Hands-on exposure to Avaya systems (Aura / CM / SM / Session Border Controller)
- Knowledge of SIP trunking and telephony basics
- Familiarity with AudioCodes / SBC / gateways (basic level)
- Understanding of IP networking (TCP/IP, ports, QoS basics)

Nice to Have
- Exposure to Microsoft Teams Voice / Direct Routing




- Experience with Poly / Grandstream endpoints

Experience & Qualifications
- 3–6 years in VoIP / telephony support or coordination role
- Degree in Engineering / IT / Telecom
- Strong coordination, reporting, and stakeholder communication skills

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a valuable fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral: 0-2 years INR 5,000 2-6 years INR 7,500 6+ years INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

📌 Avaya Project Coordinator / Support Engineer (Pune)
🏢 VARITE
📍 Pune