RESPONSIBILITIES

* Organizes and coordinates assigned client account work in a timely and
profitable manner.
* Ensures that assigned accounts are on track at all times providing regular
updates to the client.
* Proactively obtains status updates for ongoing projects.
* Offers proactive solutions to the client when informing them of an issue.
* Provides quotes, organizes and processes samples for assigned client
accounts.
* Coordinates work with the Operations team, QA and Business Support and other
pertinent employees.
* Prepares client proposals, report, specifications, technical information,
etc.
* Follows up on inquiry calls; respond to specific client inquiries promptly
and professionally.
* Participates in trade shows and technical conferences.
* Presents obtained knowledge and information to team/appropriate coworkers
after event.
* Works with business support to bill clients in a timely, concise and
profitable manner.
* Provides training to colleagues on programs and processes.
* Also provides technical support to in house employees as needed.




* Maintains up to date knowledge of regulations and product expertise and
utilize that knowledge to develop recent business with clients.
* Provide technical consultation to clients directly and/or through
coordination with internal technical team.
* Keeps up to date with regulations and provide updates to clients.
* Read and follow the Underwriters Laboratories Code of Conduct and follow all
physical and digital security practices.
* Performs other duties as directed.

QUALIFICATIONS

* General degree or equivalent, preferably in Textile Technology / Textile
Engineering
* 8-10+ years of laboratory / testing experience in textile domain
* Familiarity with government agencies and regulations as they apply.
* Working knowledge of Microsoft Office Suite.
* Demonstrated written, oral and interpersonal skills with the ability to
effectively communicate with all levels of in-house staff and clients.
* Must be able to identify p

📌 Senior Client Services Specialist (Gurugram)
🏢 UL Solutions
📍 Gurugram