Job Description
The Infrastructure Technology Lead Analyst is a senior level position responsible for leading a variety of infrastructure-Storage related operations with respect to SDS storage and object storage operational and implementation of engineering configurations. The activities include the design, acquisition and deployment of hardware, software, and network infrastructure in coordination with the Technology team. The job required in-depth knowledge in supporting software defined storage (SDS/Object) and expected to provide follow-the-sun support model, day to day management of SDS/Object estate from availability, performance, risk and control, capacity management, monitoring, regulatory compliance and infra stability.
Responsibilities:
Create complex project and task plans related to operational initiatives such as version upgrades, service improvement plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services.
Provie follow the sun operational support model related to SDS and Cloud object storage.




Provide Root Cause Analysis (RCA) post restoration of service.
Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks
Provide technical/strategic direction to team members
Review requirement documents, define hardware requirements and update processes and procedures as necessary
Ensure ongoing compliance with regulatory requirements
Responsible for applications dealing with the overall operating system
Conduct project related research
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulation

📌 Engineering Lead Analyst (Pune)
🏢 Citi
📍 Pune