(JD)
Job Title
Specialist_TT Specialist
Date
17-April-2024
Function
Timetabling
JD written by
Timetabling Head
Reporting To
Service Line Manager
JD Approved by
Head of Timetabling
Brand
Ulaw
Work Location
Hyderabad
About GUS India
- GUS Education India (GEI) is a service wing of Global University Systems (GUS) based in Europe. In India, we are a full-service digital marketing agency that delivers scalable online marketing services to Global University Systems’ and its associated brands.
- As a frontrunner in building digital eminence for a fleet of academic brands, GUS Education India is a rapidly growing organization that believes in achieving success through innovation.
JOB PURPOSE
- Planning, in consultation with the Campus Management team, the academic timetable, ensuring an efficient use of all resources across all modes and sites of delivery.
- Scheduling the academic team workload on the University’s timetabling system.
- Proactively seek ways to enhance the student experience through improved timetable accuracy, format, and timelines of publication.
- To ensure that effective and joined-up planning is undertaken and implemented to ensure that timetabling informs and supports other operational activities such as assessments, room-bookings (internal and external), materials distribution.
- To support university-wide initiatives to develop the timetabling service and to assist in identifying solutions as the University portfolio diversifies.
ORGANIZATIONAL STRUCTURE
Associate Manger (2)
Specialist(4)
Hiring -1
Senior Specialist(6)
Team lead (1)
Associate(1)
Senior Associate(4)
Associate Consultant {2)
Senior Associate(5)
PRINCIPAL ACCOUNTABILITIES
RESPONSIBILITIES
ACTIONS
Timetabling Specialist
- To assist colleagues in the design, construction, production and scheduling of course timetables and assessments taking careful account of the academic requirements of the programmes concerned.
- To oversee the administration and recording of academic staff absences for sickness, holidays, and other reasons,
referring decisions to the Head of Tutors and liaising with the People team where they fall outside current University Policy or guidelines.
- To plan and create schedules for live assessments such as Oral Skills based on assessment calendars and regulations.
- Responsible for monitoring Timetabling related inboxes on daily basis including ad-hoc room bookings; dealing with both internal and external customers.
- To ensure the data held in the timetabling system is accurate, robust, and complete, and available to interested parties as required and in a timely manner.
- To maintain an understanding of the University Timetabling Policy and the framework of rules regarding individual room use.
- To maintain records and produce management information as required, ensuring that this is freely available to relevant staff via the network.
- To monitor the Campus Room Bookings inbox providing assistance and support to third parties utilising ULaw’s accommodation and external bodies wishing to hire accommodation.
- To promote and sustain a constructive, supportive and friendly working relationship with all customers, external and internal, immediate and senior management and other work colleagues.
- To oversee the daily tasks of the timetabling team; providing direction and guidance and implementing set objectives for the team in liaison with the Timetabling Team Leader.
DESIRED PROFILE
QUALIFICATION
- Bachelor's degree in a related field
- Overall 6+ years of experience
- Advanced IT literacy (particularly for Excel and databases)
- Excellent oral and written communication
- Experience in higher education or a related field is preferred
SKILLS
- Excellent and effective oral and written communication and negotiation skills
- Excellent customer focus
- Accuracy and a high level of planning
- Able to deal with a high-pressure situation or conflict.
- Analytical approach to problem solving.
- Excellent interpersonal skills and team working skills.
- Organised with excellent prioritisation skills.
- Able to deal with high volumes of tasks simultaneously.
- Commitment to continual improvement.
RELEVANT EXPERIENCE
- Overall 6+ years of experience
2+ years of Experience in Handling clients and hands-on experience in Excel
OTHER
- This role is a full time position with competitive salary and benefits package. ULAW is an equal opportunity employer and encourages applicants from diverse backgrounds to apply.
- There is an expectation that employee will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
- Timetabling Specialist handles sensitive information and must maintain the highest level of confidentiality and data protection
BENEFITS
- At GUS Education India, GEI we want employees to feel comfortable, bringing their passion, creativity, and individuality to work. We truly believe that diverse culture, backgrounds, and experiences drive innovation.
- The company offers comprehensive medical insurance to its employees, which include hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation. Considering that this role is for night shift, we provide additional competitive night shift allowance for all days worked.
- To make the daily commute easier, safe, and less stressful, company provides cab facilities to its employees to and from the workplace within the Greater Hyderabad Municipal Corporation limits.
- Company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Work days are Monday to Friday and a comprehensive leave package for employee well-being is offered, which include 10 days of medical leave, 6 days of casual leave, 18 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totalling to 45 days’ time off in a year.
📌 Associate (Hyderabad)
🏢 GEI
📍 Hyderabad