As an Associate, you will play a vital role in our back-office operations, providing administrative and operational support to the team.

Your responsibilities will include a range of tasks that contribute to the overall efficiency and success of our department. This is an excellent opportunity to gain valuable experience in a dynamic and fast-paced environment.

Responsibilities

- Assist in daily administrative tasks, including data entry, record keeping, and document management.
- Support the team with research, report preparation, and analysis as required.
- Ensure accurate and timely processing of documents and correspondence.
- Maintain organized filing systems, both physical and digital, for easy retrieval.
- Liaise with internal teams and external partners to coordinate and facilitate smooth operations.
- Assist in the development and implementation of process improvements and best practices.
- Provide excellent customer service and support to internal and external clients.
- Maintain confidentiality and adhere to data protection regulations.
- Stay updated with industry trends and best practices to enhance operational efficiency.
- Perform other ad-hoc duties as assigned by the management.

Qualifications

- A bachelor's degree in business administration, finance, or a related field is preferred.
- Minimum 1-2 years of experience in a similar back-office or administrative role.
- Excellent organizational and time management skills, with the ability to prioritize tasks.
- Robust attention to detail and a commitment to accuracy in all work.
- Proficiency in MS Office suite, especially Excel, and experience with CRM or ERP systems.




- Good communication skills, both written and verbal, with the ability to interact professionally.
- Ability to work independently and as part of a team, with a positive and collaborative attitude.
- Strong problem-solving skills and a proactive approach to identifying and resolving issues.
- Willingness to learn and adapt to new technologies and processes.
- A self-starter with a results-driven mindset and a passion for continuous improvement.

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities.

With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

📌 Associate (Mumbai)
🏢 Digitide Solutions
📍 Mumbai