Assistant Restaurant Manager (ARM) Roles & Responsibilities

- Assist in managing day-to-day restaurant operations to ensure smooth business functioning.

- Lead, coach, and motivate the restaurant team to achieve operational excellence.

- Deliver exceptional customer service and effectively resolve guest concerns.

- Monitor food quality, hygiene, and compliance with FSSAI and company SOPs.

- Manage inventory, food cost, wastage, and stock control.

- Prepare staff rosters and ensure optimum manpower utilization.

- Drive sales, productivity, and profitability while meeting store KPIs.

- Support hiring, onboarding, training, and performance management of team members.

- Ensure cash handling, daily reports, and operational compliance are accurately maintained.

Shift Manager (SM) Roles & Responsibilities





- Supervise restaurant operations during assigned shifts.

- Lead and guide the shift team to deliver excellent customer service.

- Ensure food quality, cleanliness, and hygiene standards are maintained.

- Monitor shift sales, cash handling, inventory, and stock replenishment.

- Ensure adherence to SOPs, food safety, and operational compliance.

- Resolve customer complaints promptly and professionally.

- Coordinate with kitchen and service teams for smooth shift execution.

- Support team training, attendance, and shift scheduling.

- Maintain shift reports and ensure operational targets are achieved.

📌 Assistant Restaurant Managers & Shift Managers (Chikmagalur)
🏢 Subway (Culinary Brands)
📍 Chikmagalur