Work Check-Sheet Assistant Quality Manager (AQM)

Significant Notes

1. The hired Assistant Quality Managers (AQMs) will be deployed across both Day and Night shifts and are required to cover all points mentioned in the check-sheet.
2. The DHM (Department Head Manager) is responsible for verifying the completion of all activities during the daily audit. Any non-compliance must be addressed and closed on an urgent basis.

3. In addition to the activities mentioned below, any ad-hoc quality-related callouts should be directed to the AQM. All quality-related concerns will be handled by the AQM with support from the DHM.
4. The below check-sheet is replicated on Quip for tracking and monitoring purposes under AQM Daily Worksheet.

AQM Daily Tasks & Activities S. No.ActivityTask / Check PointDuration (Hrs.)1PGTPersonally perform PGT tasks accurately and cautiously. Identify and immediately remove any damaged or expired products from the bin.1.52Inbound Quality CheckAs per the rotational Day/Night shift, perform IB quality checks whenever a vehicle arrives at the store, following the defined quality rejection standards.1.03Quality Concession ImportantCheck daily concession mails and respond with an appropriate RCA (Root Cause Analysis) after conducting a detailed deep dive.2.04Store Hygiene & Compliance CheckVerify that the latest FSSAI license is available.1.0Verify that the latest Pest Control Audit document is available.Check that strip curtains are available at both OB/IB areas.Ensure dump/municipal waste is removed from the store daily.Ensure proper floor mopping by HK and that there are no unwanted items on the floor.Verify that all rat traps are properly numbered.Ensure gel pads used by pickers in frozen bags are rock solid.Check cold room temperatures for compliance.

Escalate to the SM immediately in case of deviation.Ensure all OPLs are properly pasted/displayed on the walls.Ensure Expiry Awareness Task completion is at 100%.Verify that TDR Quip is properly updated with all required data.Ensure all BTO products undergo temperature checks before being added back, as per CRET001 SOP.5Shelving Quality CheckEnsure bin dividers are available for all bins.1.5Ensure all bins are clean and free from spillage.Ensure Food and Non-Food products are properly segregated.Ensure Veg and Non-Veg products are properly segregated.Check and correct stowing quality as per the defined Golden Rules.6Bin ChecksConduct random expiry and damage checks and immediately remove identified products.1.57CoachingConduct daily quality coaching sessions for a group of associates covering stowing, picking, and packing quality standards.0.5Total Time9.0 Hrs.

Daily Responsibility & Compliance

AQM Responsibilities

- Complete all assigned activities within the stipulated time.
- Ensure compliance with defined quality standards and SOPs.
- Identify and immediately address quality deviations.
- Conduct RCA for quality concessions and ensure appropriate closure.
- Provide daily quality coaching to associates.
- Escalate critical issues to the DHM/SM as required.
- Maintain accurate and timely updates in Quip.

DHM Responsibilities

- Verify completion of the AQM daily check-sheet.
- Review identified non-compliances and ensure urgent closure.
- Support AQMs in resolving quality-related escalations and ad-hoc callouts.
- Ensure overall adherence to quality, hygiene, and compliance standards.

📌 Assistant Quality Manager (Bengaluru)
🏢 Peoplex360
📍 Bengaluru