Job Title: Assistant Manager – Delivery Management

Department: Delivery Management / Operations

Location: Vasai

Reporting To: Head – Operations

Role Purpose The Assistant Manager – Delivery Management will be responsible for end-to-end delivery planning, coordination, and execution across multiple business verticals, including:

- Evoflex (EMS Allied Services – Electronics Manufacturing Fintech Products)
- Glomore (Battery Pack Manufacturing, Repair Refurbishment Services)

The role ensures seamless alignment between planning, production, supply chain, logistics, and customer commitments , driving On-Time-In-Full (OTIF) delivery performance.

Key Responsibilities

- End-to-End Delivery Ownership
- Manage complete order lifecycle: Order confirmation → Planning → Production → Dispatch → Closure
- Ensure adherence to committed delivery timelines (OTD/OTIF)
- Track daily, weekly, and monthly delivery schedules
- Cross-Functional Coordination
- Act as a central interface across:
- Production (EMS Battery Pack lines)

- Supply Chain Procurement

- Quality Assurance

- Warehouse Logistics

- Sales / Customer Teams
- Drive alignment and ensure timely resolution of interdependencies

- Planning Scheduling
- Coordinate with planning teams for:

- EMS production planning (Evoflex)

- Fintech product deliveries
- Battery pack manufacturing dispatch planning (Glomore)
- Monitor capacity vs demand, identify constraints, and flag risks proactively
- SAP / ERP-Based Execution (MANDATORY)

- Utilize SAP/ERP systems for
- Order tracking (Sales Orders / Work Orders)

- Production planning status monitoring
- Inventory availability and material tracking
- Dispatch planning and delivery documentation
- Ensure data accuracy and real-time system updates

- Delivery Performance Reporting




- Track and report key KPIs:
- On-Time Delivery (OTD %)

- Order Fulfillment Cycle Time

- Delay Root Cause Analysis
- Prepare dashboards using Excel / Power BI for management review

- Risk Management Escalation
- Identify bottlenecks in materials, production, or logistics
- Drive mitigation and recovery plans
- Escalate critical issues with structured analysis and solutions

- Customer Internal Communication
- Provide clear and timely delivery commitments and updates
- Manage internal and external escalations professionally
- Ensure alignment between customer expectations and operational capabilities

- Process Improvement Digitization
- Support implementation and improvement of:
- SAP / ERP / MES systems

- Delivery tracking dashboards
- Automation in reporting and coordination
- Continuously improve delivery processes for efficiency and scalability

Required Skills Competencies Core Skills

- Strong communication skills (written verbal)
- Excellent coordination and stakeholder management
- Strong analytical and problem-solving ability
- Planning, prioritization, and execution excellence

Technical Skills (MANDATORY PREFERRED)

- Hands-on experience in SAP / ERP systems (MANDATORY)
- Exposure to Order Management, MRP, Production Planning, and Dispatch
- Advanced proficiency in MS Excel (Pivot, MIS, trackers)
- Working knowledge of Power BI (preferred)




- Exposure to MES / Manufacturing Digital Systems (added advantage)

Functional Knowledge

- Understanding of:

- EMS manufacturing processes
- Battery pack production / assembly (preferred)

- Production Planning Control (PPC)

- Supply chain inventory management

- Logistics dispatch operations

Behavioral Competencies

- Ownership-driven and proactive
- Energetic, adaptable, and solution-oriented
- Ability to lead cross-functional teams without direct authority
- Solid sense of accountability and urgency
- Open-minded with a continuous improvement mindset

Experience Qualification

- Education: Graduate / Engineer / MBA (Operations / SCM preferred)
- Experience: 4–8 years in Delivery Management / PPC / SCM / Operations
- Industry Preference: EMS / Electronics / Manufacturing / Battery / Fintech Hardware

Key Performance Indicators (KPIs)

- On-Time Delivery (OTD %)
- Order Fulfillment Cycle Time
- Schedule Adherence
- Delay Reduction RCA Effectiveness
- Cross-functional coordination efficiency
- Customer satisfaction / Escalation reduction

Authority Responsibility

- Own delivery commitments across assigned orders/projects
- Coordinate and drive actions across departments
- Escalate risks and delays to management with mitigation plans
- Recommend process improvements and system enhancements

Why This Role is Critical This role acts as the execution engine of operations , ensuring that customer commitments are delivered by effectively aligning multiple teams, systems, and business verticals.

Career Progression

- Manager – Delivery Excellence
- Head – Planning Delivery
- Operations Leadership Roles (General Manager)

Qualifications

- Education: Graduate / Engineer / MBA (Operations / SCM preferred)

📌 Assistant Manager _Delivery Management (Vasai-Virar)
🏢 evoflex by Evolute Cleantech Solutions
📍 Vasai-Virar