Position’s Goal

- Management services to BACI in support of their business needs in accordance with the Service Levels, and Key Performance Indicator requirements
- Manage Facility Management team in the delivery of services especially all help desk issues & user services.
- To assist in the maintenance of the premises including any designated financial, maintenance, procurement, and asset & vendor management.
- Develop an understanding of and sound working relationships with key representatives of the client and key suppliers/service providers with whom you operate in support of the site.
- Specifically manage the role of the Facility executive, Front office Executive, the Janitorial and technical team

Deliverable Role/Responsibilities
- Manage offsite record management operations including documents collection & retrieval
- Review and spot-check your areas of responsibility to ensure that suppliers/service providers are meeting contractual obligations to the client.
- Ensure detailed floor inspections on a routine basis.
- Monitor the Help Desk system as it effects your area & ensure that rectification works are recorded & action-ed in a timely manner
- Ensure your aspects of the working environment meet all requisite Standards.
- Assist the Facility Manager to ensure the smooth running of meetings &/or events
- Assist with Business Unit relocations or ‘ad hoc’ projects.
- Assist with critical out-of-hours issues & participate as a key team member in response to emergency situations
- Provide backup support for the Facility Manager in times of absence.
- Clearly document & communicate all client expectations to the balance of the FM team




- Work collaboratively with colleagues both within the BACI account & in the wider Jones Lang LaSalle network
- Work collaboratively with colleagues both within the BACI account & in the wider Jones Lang LaSalle network
- Ensure general administrative activities under your control are conducted in a timely and efficient manner
- Assist with any other duties as assigned by the Facility Manager or Senior Manager on a “need be” basis.

Management Role/Responsibilities In addition to providing the information as above, the management responsibilities of this role include:
- Oversee pantry services, catering services for in-house lunch, presentations and staff events
- Assist in manage service levels to meet business unit needs
- Manage kitchen equipment inventory and maintenance
- Ensure the general cleanliness of the office and the management of the Janitorial team
- Manage user car park applications with Building Landlord
- Ordering of copier refills, office equipment [non IT equipment] and plants for the office
- Ordering of office supplies such as stationeries and pantry supplies, equipment and services and analysis.
- Manage subscription of periodicals and newspapers
- Manage the receptionist in the discharge of the front office duties such as;

Interaction
- Coordinate closely with the site leaders to address problems and/or enhance working environment performance
- Weekly connect with associate to understand the concerns

Education / Yrs of Experience Five year of experience in facility management & 3 years’ experience as facility executive.

Skill Sets

Ability to adapt and perform under pressure

Possess strong interpersonal skills with the ability to build rapport quickly.

Positive communication skills

📌 Assistant Facility Manager- Soft Services (Mumbai)
🏢 JLL
📍 Mumbai