Team: Service Field

Location: MP

Key Responsibilities

- Lead and manage a diverse team to ensure alignment with organizational goals and drive performance excellence across the region
- Develop and implement customer engagement strategies that enhance customer satisfaction and loyalty, ensuring a customer-centric approach in all interactions
- Analyze customer feedback and market trends to identify opportunities for growth and improvement within the region
- Collaborate with cross-functional teams to deliver exceptional service and resolve customer issues promptly, maintaining a high standard of customer management
- Achieve a measurable increase in customer satisfaction scores and retention rates within the assigned area
- Successfully lead the team to meet or exceed sales targets, driving revenue growth in the region




- Foster a positive team culture that promotes collaboration, accountability, and continuous improvement
- Implement effective training programs that enhance team capabilities and customer management skills

Ideal Candidate

- Proven experience in team management and customer engagement, with a strong focus on customer satisfaction
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers and team members alike
- Robust analytical skills to assess customer feedback and market data, driving strategic decisions
- Ability to thrive in a fast-paced environment and adapt to changing business needs

📌 Area Service Manager - MP (Indore) (Madhya Pradesh)
🏢 River Mobility
📍 Madhya Pradesh