Team: Service Field

Location: Bhubaneswar

Key Responsibilities

- Lead and manage a team to achieve sales targets and improve customer satisfaction metrics
- Develop and implement strategies for effective customer management and engagement within the assigned area
- Analyze customer feedback and market trends to continuously refine service offerings and operational processes
- Foster a culture of excellence within the team by providing training, support, and motivation
- Achieve a minimum of 20% growth in customer satisfaction scores within the first year of employment
- Successfully lead the team to exceed quarterly sales targets by at least 15%
- Implement customer engagement initiatives that result in a 30% increase in repeat business
- Establish a high-performing team recognized for its commitment to customer service excellence

Ideal Candidate

- Proven customer management skills with a focus on enhancing customer experience
- Robust team management abilities, demonstrating leadership and motivational skills
- Exceptional customer focus and engagement capabilities, with a track record of creating lasting relationships
- Excellent communication and interpersonal skills

📌 Area Service Manager - Bhubaneswar
🏢 River Mobility
📍 Bhubaneswar