Company Name: VARITE India Private Limited

About The Client:

An American multinational computer software company incorporated in Delaware and headquartered in San Jose, California. They specialize in software for creating and publishing a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print. About The Job:

- This role supports Adobe Learning Manager (ALM) and helps ensure employees have a smooth, reliable, and engaging learning experience.
- The position is an excellent entry point into the Learning Management System (LMS) and Learning Technology domain, offering opportunities to develop expertise in LMS administration, learner support, and enterprise learning operations.
- You will work closely with Business System Analysts (BSAs), Talent Development teams, and cross-functional stakeholders including Legal, Security, and Procurement teams.

Essential Job Functions:

- Respond to learner inquiries and troubleshoot training issues within defined SLA timelines.
- Deliver a positive and customer-focused support experience for learners and content teams.
- Develop expertise in Adobe Learning Manager (ALM) and provide guidance on platform functionality and best practices.
- Create and manage learning plans, curricula, and training courses within Adobe Learning Manager.
- Support testing activities across platforms and browsers as part of course release and go-live readiness processes.
- Provide testing results and readiness reporting to content development teams.
- Assist with LMS enhancements, new feature rollouts, and platform improvement initiatives.
- Gather learner feedback and employee use cases to support platform optimization.
- Identify opportunities to improve learner experience through automation and process improvements.




- Build and maintain knowledge of LMS functionality, updates, and new features.
- Create and support self-service resources and documentation for common learner issues.
- Support day-to-day LMS operational activities and administrative tasks.
- Collaborate with internal teams to ensure efficient delivery of enterprise learning programs.

Qualifications:

Experience

- 0-2 years of experience in Administrative Support, Customer Service, Technical Support, Learning Operations, or related functions.
- LMS experience is a plus but not mandatory.

Technical Skills
- Interest in learning new platforms, systems, and technologies.
- Ability to quickly learn and navigate Learning Management Systems.
- Experience supporting end users and resolving technical or process-related issues.
- Basic understanding of testing processes and issue validation.
- Familiarity with ServiceNow or similar ticketing and incident management tools is an advantage.
- Willingness to learn content authoring tools such as Adobe Captivate.
- Proficiency with Microsoft Office tools including Outlook, Word, Excel, and PowerPoint.

Soft Skills
- Solid customer service orientation with a helpful, patient, and professional approach.
- Excellent written and verbal communication skills.
- Strong attention to detail and organizational abilities.
- Ability to manage multiple requests and consistently meet SLA commitments.
- Collaborative team player with strong interpersonal skills.




- Ability to build relationships across cross-functional teams and stakeholders.
- Problem-solving mindset with a willingness to learn and continuously improve.
- Ability to work independently while contributing effectively within a team environment.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE .

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral Program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral:

Experience Level Bonus Referral 0-2 years INR 5,000 2-6 years INR 7,500 6+ years INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA, and INDIA.

VARITE is currently a primary and direct vendor to leading corporations in Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

📌 ALM Admin (Bengaluru)
🏢 VARITE
📍 Bengaluru