We are looking for an experienced Aloha NCR POS Developer / Technical Specialist with strong expertise in NCR Aloha POS and hospitality/restaurant technology. The ideal candidate should have hands-on experience in POS configuration, customization, integrations, troubleshooting, database operations, and production support.

Key Responsibilities

- Design, configure, customize, and support NCR Aloha POS environments.
- Develop and maintain integrations between Aloha POS and external systems such as payment gateways, loyalty platforms, ordering systems, kitchen systems, inventory, ERP, and third-party applications.
- Understand restaurant workflows including menu management, pricing, taxes, discounts, promotions, tenders, payments, orders, employees, shifts, and reporting.
- Troubleshoot POS application, configuration, database, integration, and deployment issues.
- Analyze logs, transactions, database records, and system behavior to identify and resolve production issues.
- Work with APIs, web services, middleware, and other integration mechanisms used with POS platforms.
- Perform database queries and troubleshooting using SQL Server / SQL.
- Support POS installations, upgrades, patches, configuration changes, and production deployments.
- Work with QA and development teams to reproduce issues and validate fixes.
- Participate in client discussions to understand business requirements and translate them into technical solutions.
- Provide L2/L3 technical support and resolve critical production issues within agreed SLAs.
- Prepare technical documentation, configuration guides, troubleshooting procedures, and deployment documentation.
- Collaborate with cross-functional teams including Product, Project Management,



QA, DevOps, and Client Support.
- Ensure POS solutions are reliable, scalable, secure, and aligned with restaurant operational requirements.

Required Skills & Experience

- Strong hands-on experience with NCR Aloha POS.
- Experience in Aloha configuration, administration, troubleshooting, and customization/development.
- Strong understanding of restaurant POS systems and hospitality operations.
- Good knowledge of SQL / SQL Server, including queries, troubleshooting, and data analysis.
- Experience integrating POS systems with external applications and services.
- Understanding of REST APIs, web services, JSON/XML, and system integrations.
- Experience with POS hardware and peripherals such as receipt printers, kitchen printers, cash drawers, scanners, payment terminals, and customer displays.
- Experience supporting production POS environments and resolving critical issues.
- Strong debugging and problem-solving skills.
- Good understanding of software development and deployment processes.
- Ability to work with technical and non-technical stakeholders.

Positive to Have

- Experience with NCR Aloha Cloud.
- Experience with Aloha POS / Aloha Back Office / Aloha Kitchen.
- Experience with restaurant ordering, online ordering, kiosks, mobile ordering, loyalty, and payment integrations.
- Experience with Oracle MICROS / Simphony or other enterprise POS platforms.
- Experience with cloud-based POS environments.
- Knowledge of POS-to-ERP, inventory, loyalty, payment, and third-party integrations.
- Experience working with enterprise restaurant chains or multi-location deployments.
- Experience with application monitoring, logging, and incident management tools.

📌 Aloha NCR / POS Developer (India)
🏢 Tuna Software Solutions
📍 India