Location: Gurugram / Delhi NCR

Experience: 4–8 years

Industry: Digital Marketing / Advertising Agency

About The Role:

We’re looking for a hands-on Agency - Account Manager to directly manage key client accounts, lead strategy and ensure excellent work gets delivered.

You will be directly involved in the day-to-day management of your accounts, working closely with clients and internal teams across strategy, creative, social, media and performance.

We’re looking for someone who can understand a client's business deeply, bring proactive thinking to the table, build strong relationships and take complete ownership of getting things done.

What You'll Do:

- Be the primary day-to-day owner of assigned client accounts.
- Build strong relationships with clients and become a trusted partner to their marketing teams.
- Understand the client's business, category, consumers, competition and marketing objectives.
- Translate client requirements into explicit briefs and actionable plans for internal teams.
- Lead and contribute to brand, social and digital strategy.
- Work closely with Creative, Content, Social, Media and Performance teams to deliver strong work.
- Have a strong understanding of social media, digital marketing and current platform trends.
- Understand performance marketing and paid media well enough to guide conversations and evaluate recommendations.
- Review work critically and ensure quality before it reaches the client.
- Proactively identify opportunities, ideas and campaigns that can add value to the client's business.




- Identify opportunities to grow existing accounts and contribute to pitches and new business.
- Manage timelines, priorities, budgets and expectations across multiple projects.
- Keep clients and internal teams aligned, motivated and moving forward.
- Take ownership when things go wrong and drive them towards resolution.

What We're Looking For:

- 5–8 years of experience in a digital marketing, advertising or integrated agency.
- Strong experience in hands-on account management / client servicing.
- Experience directly managing client relationships and multiple campaigns/projects.
- Strong understanding of brand, social media and digital marketing.
- Working knowledge of paid media and performance marketing.
- Strong creative judgement and the ability to recognise and push for better work.
- Excellent communication, presentation and stakeholder management skills.
- Ability to manage multiple internal teams and keep execution on track.
- Commercial mindset with an instinct for identifying opportunities to grow accounts.
- Strong understanding of the Indian market and digital ecosystem.
- Based in Gurugram / Delhi NCR, or willing to relocate.

You are hands-on, curious and accountable.

You don't want to sit several layers above the work. You want to own the client, understand the business, shape the thinking and make sure the work gets done.

You can move from a client meeting to a creative review to a performance discussion without missing a beat.

If you’re currently an Account Manager / Senior Account Manager and believe you’re ready to take complete ownership of accounts, this role could be for you.

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