Responsibilities

· Manage assigned customer accounts and conduct timely follow-up on outstanding receivables.

· Prepare and circulate Statements of Account (SOA) and obtain customer acknowledgement.

· Confirm that invoices have been received and properly booked by customers.

· Obtain and maintain payment commitments (PTP) and monitor committed payment dates.

· Immediately follow up on failed payment commitments and overdue invoices.

· Record and coordinate customer disputes and escalate unresolved issues to the relevant department.

· Follow the approved escalation matrix for Sales Customers, Non-Sales / International Agents, Network Agents, and overdue invoices.

· Coordinate with Sales, Operations, Finance, and other relevant departments to resolve collection issues.

· Process BRVs for applicable customers, including Consolidation and Freehand transactions.





· Prepare and pass required Journal Vouchers (JVs).

· Perform customer account reconciliation and clean-up to ensure accurate outstanding balances.

· Maintain accurate AR trackers, records, and supporting documentation.

· Escalate non-responsive customers, failed commitments, and other collection risks promptly.

· Maintain skilled, polite, and solution-oriented communication with customers and internal stakeholders.

· Ensure full compliance with AR procedures, follow-up schedules, and escalation requirements.

Pay: ₹18,000.00 - ₹19,000.00 per month

Benefits

- Health insurance

Education:
- Bachelor's (Preferred)

Experience:
- Accounts receivable: 2 years (Required)

Work Location: In person

📌 Accounts Receivable Executive (Kochi)
🏢 Kilfad Logistics
📍 Kochi