APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us. Title: Account Manager- Domestic Staffing

Experience: 8–12 Years

Location: Noida

Employment Type: Full-Time

About the Role

We are looking for an experienced Account Manager to manage and grow a key enterprise client account. The ideal candidate will have strong experience in account management, client relationship management, delivery operations, and team leadership, with a proven ability to manage client expectations and drive account performance.

The role will be responsible for managing day-to-day account operations, ensuring effective delivery, leading internal teams, maintaining strong client relationships, identifying new opportunities, and contributing to overall account growth.

Key Responsibilities

- Own the overall client relationship and serve as the primary point of contact for the account.
- Build and maintain strong relationships with key client stakeholders and understand their business requirements.
- Manage account delivery and operational performance to ensure requirements are fulfilled effectively and on time.
- Lead and manage internal teams supporting the account, ensuring accountability, coordination, and performance.




- Work closely with delivery and operations teams to ensure timely execution of client requirements.
- Monitor account performance, identify challenges, and drive timely resolution of issues.
- Understand new client requirements and coordinate internally to ensure effective delivery.
- Identify opportunities to expand existing engagements and contribute to account growth and revenue development.
- Conduct regular account reviews and provide updates on performance, challenges, opportunities, and action plans.
- Ensure adherence to agreed processes, SLAs, compliance requirements, and client expectations.
- Track key account metrics and work toward improving delivery quality and client satisfaction.
- Act as a bridge between the client and internal management, ensuring clear communication and smooth execution.
- Manage escalations and work with relevant teams to resolve issues efficiently.
- Support senior management with account strategy, forecasting, growth planning, and client updates.

Required Qualifications & Experience

- 8–12 years of relevant experience in account management, staffing, IT services, workforce solutions, or a similar client-facing environment.
- Proven experience in account ownership, delivery management,



and team management.
- Solid client relationship and stakeholder management skills.
- Experience managing enterprise-level clients and multiple priorities.
- Strong business development and account growth mindset.
- Excellent communication, negotiation, presentation, and problem-solving skills.
- Ability to work effectively with senior client stakeholders and internal leadership.
- Strong understanding of operational processes, SLAs, account metrics, and delivery management.

Preferred Skills

- Prior experience in the staffing / IT staffing / workforce solutions industry.
- Experience managing large enterprise accounts.
- Experience managing and developing teams.
- Strong analytical and reporting skills.
- Ability to identify client needs and convert them into growth opportunities.

Key Success Measures

- Strong client relationship and satisfaction.
- Consistent and timely delivery against requirements.
- Effective team and operational management.
- Account retention and growth.
- Identification and conversion of new business opportunities.
- Timely resolution of escalations and operational challenges.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

📌 Account Manager – Domestic Staffing (Noida)
🏢 APN Consulting
📍 Noida