ACCOUNT MANAGERAVW Storytellers LLPLocation: Delhi NCR

Experience: 4–7 years

Employment Type: Full-time

Reporting To: Chief Storyteller & Strategist

About AVW StorytellersAVW Storytellers is a strategic marketing and communications agency that helps brands build stronger narratives through strategy, storytelling, creative communication and audio-visual content.

We work with corporates, institutions and ambitious brands to translate business objectives into meaningful communication.

We are looking for an Account Manager who can sit at the intersection of client relationships, strategy, creative execution and team management.

This is not a role where you simply take briefs and pass them on.

You will be responsible for understanding what the client needs, getting the best work out of the team, maintaining relationships and ensuring that every assignment moves from brief → thinking → execution → delivery.

THE ROLEAs an Account Manager, you will be the bridge between the client and the AVW team.

Your primary responsibility will be to:

- Own and nurture client relationships.
- Understand client businesses, objectives and communication requirements.
- Translate client requirements into clear internal briefs.
- Oversee the people working on different accounts and projects.
- Ensure the creative, strategic and production teams deliver the required work.
- Push the team to improve the quality of thinking and execution.
- Coordinate across strategy, creative, design, content, social media and production.
- Track timelines, deliverables and approvals.
- Identify potential issues before they become client problems.
- Ensure clients feel heard, understood and well-managed.

In short: You own the relationship.

You drive the work.

You get the team to deliver.

KEY RESPONSIBILITIES1.

Client Relationship

Management

- Act as the primary point of contact for assigned clients.
- Build strong, professional and long-term relationships with corporate clients.
- Understand client businesses, industries, audiences and communication challenges.
- Participate in client meetings and presentations.
- Proactively identify client needs and opportunities.
- Manage expectations, timelines and communication effectively.
- Handle feedback professionally and ensure it reaches the right team members.
- Maintain regular communication with clients and keep them updated on progress.

2.

Internal Team

Management
- Oversee the teams working on assigned accounts.
- Allocate briefs and coordinate with relevant team members.
- Ensure that briefs are clearly understood before execution begins.
- Follow up with creative, strategy, design, content and production teams.
- Ensure work is delivered within agreed timelines.
- Review work internally before it reaches the client.
- Push teams when work needs greater strategic depth or creative quality.
- Ensure accountability across team members.





You should be comfortable asking: “Where is the work?”

“Is this the best thinking we can present?”

“What is the next step?”

- Strategy & Creative CoordinationThe Account Manager should be able to understand both strategic thinking and creative execution.

You will

- Understand brand and business objectives.
- Participate in brainstorming and ideation.
- Help convert business requirements into communication opportunities.
- Work closely with strategists and creative teams.
- Ensure that creative outputs remain aligned with the strategic objective.
- Understand campaigns, brand narratives, content, films, social media and communication assets.
- Present and explain the thinking behind the work to clients.

You do not necessarily have to be the strongest copywriter or designer, but you must have enough understanding of strategy and creative to recognise good work and drive the team towards it.

- Project & Delivery Management
- Maintain project timelines and trackers.
- Coordinate multiple projects simultaneously.
- Follow up on dependencies and approvals.
- Ensure deliverables are completed as committed.
- Flag delays, bottlenecks and risks early.
- Coordinate with production partners/vendors wherever required.
- Ensure final deliverables meet AVW's quality standards.

5. Social Media — Added AdvantageExperience in social media will be a strong advantage.

The ideal candidate should understand:
- Social media strategy
- Content calendars
- Platform-specific content
- LinkedIn and Instagram communication
- Content performance
- Paid social basics
- Campaign planning
- Community/content management

You don't necessarily need to be a hands-on social media specialist, but you should be able to understand, evaluate and manage social media work. WHO ARE WE LOOKING FOR?We are looking for someone who is:

Corporate-Client ExperiencedYou should have experience working with corporate clients, brands or established organisations, preferably in an agency, marketing, advertising, communications, branding, digital or consulting workplace.

You should be comfortable dealing with:

- Senior stakeholders
- Marketing teams
- Corporate communication teams
- Brand teams
- CXOs/business heads
- Multiple stakeholders and approval layers

A Strong People ManagerYou should know how to get work done through people. You must be comfortable coordinating with different personalities, skill sets and functions while keeping everyone accountable.

Strategic + CreativeYou should be able to understand:





Business Problem → Communication Problem → Strategic Thought → Creative Solution → Execution

You should not look at work only from a project-management perspective.

You should care about the quality of the thinking and the final output.

ProactiveWe are looking for someone who doesn't wait for instructions for every next step.

You should be able to:

- Anticipate requirements.
- Follow up without being asked.
- Identify gaps.
- Suggest solutions.
- Escalate issues at the right time.
- Keep projects moving.

A Strong CommunicatorExcellent verbal and written communication is essential. You should be able to communicate confidently with both a corporate client and an internal creative team.

MUST-HAVE SKILLS

- 4–7 years of relevant experience.
- Experience managing corporate/enterprise clients.
- Strong client relationship management.
- Strong project and account management skills.
- Ability to manage multiple projects simultaneously.
- Ability to coordinate creative and strategic teams.
- Strong verbal and written communication.
- Ability to create clear briefs and follow through on execution.
- Strong follow-up and ownership.
- Good understanding of marketing and communication.
- Ability to work under deadlines.
- Strong presentation and meeting skills.

GOOD TO HAVE
- Social media experience.
- Advertising/creative agency experience.
- Brand strategy experience.
- Content marketing experience.
- Digital marketing exposure.
- Experience working with senior corporate stakeholders.
- Experience in B2B communication.
- Experience with audio-visual/film projects.

WHAT SUCCESS LOOKS LIKEWithin the first few months, you should be able to: 1. Own client relationships

Clients know they can rely on you.

2. Understand the business

You understand what the client is trying to achieve—not just what they have asked for.

3. Drive the team

Work moves without the leadership having to chase every task.

4. Improve the quality of output

You are able to identify when something is not good enough and get the team to improve it.

5. Maintain delivery discipline

Timelines, approvals and deliverables are managed proactively.

6. Create trust

Both clients and internal teams see you as someone who can get things done.

THE AVW MINDSETAt AVW Storytellers, we don't believe an Account Manager is simply a messenger between the client and the team.

We are looking for someone who can think, communicate, coordinate and deliver.

You should be someone who can walk into a client meeting, understand the business problem, come back to the team, articulate what needs to be solved, drive the thinking and make sure the final work goes back to the client at the highest possible standard.

If you are someone who enjoys owning relationships, solving problems, managing people and making good work happen — this role is for you.

📌 Account Manager (New Delhi)
🏢 AVW Storytellers
📍 New Delhi