Role & responsibilities

Academic Counsellor

Company: i2global Virtual Learning Pvt. Ltd.

Experience: 13 Years

Job Type: Full-Time

Location: [Add Location]

Department: Admissions / Student Counselling

Job Summary i2global Virtual Learning Pvt. Ltd. is looking for a dynamic and result-oriented Academic Counsellor to join our team. The ideal candidate should have 1–3 years of experience in academic counselling, education sales, admissions, or a related field.

The candidate will be responsible for counselling prospective students, understanding their academic and career goals, recommending suitable programs, and converting enquiries into admissions.

Key Responsibilities

- Counsel students and working professionals regarding academic programs, courses, and career opportunities.
- Understand the student's educational background, career aspirations, and learning requirements.
- Provide accurate information about courses, eligibility, fees, admission process, and program benefits.
- Handle inbound and outbound calls, leads, and enquiries through various channels.
- Follow up with prospective students regularly and guide them through the admission process.
- Maintain robust relationships with prospective students and ensure a smooth counselling experience.
- Achieve assigned monthly admission/enrolment targets.
- Maintain accurate records of leads, follow-ups, and conversions in CRM.
- Coordinate with the academic and admission teams to resolve student queries.
- Stay updated on available programs,



admission policies, and industry trends.
- Provide post-counselling support wherever required.

Required Skills

- Excellent communication and interpersonal skills.
- Strong convincing, counselling, and negotiation abilities.
- Good listening and problem-solving skills.
- Target-oriented and self-motivated approach.
- Comfortable with calling, follow-ups, and lead conversion.
- Basic knowledge of MS Office and CRM tools.
- Ability to build rapport with students and parents.
- Good English communication skills; knowledge of additional regional languages is an advantage.

Eligibility

- Bachelor's degree in any discipline.
- 1–3 years of experience in academic counselling, educational sales, admissions, inside sales, or a similar role.
- Candidates from the EdTech / Education / Higher Education / Online Learning industry will be preferred.

Key Performance Indicators (KPIs)

- Lead-to-admission conversion.
- Monthly enrolment/admission targets.
- Follow-up effectiveness.
- Student counselling quality.
- Lead and CRM management.

What We Offer

- Competitive salary with performance incentives.
- Opportunity to grow in the EdTech and online education industry.
- Professional learning and career development opportunities.
- Supportive and performance-driven work environment.

If you are passionate about education, enjoy interacting with students, and have a strong sales/counselling mindset, we would love to hear from you.

📌 Academic Counsellor (Bengaluru)
🏢 I2Global Virtual Learning
📍 Bengaluru