About Our Client

A global leader in plant-based ingredients, this organization specializes in starches, proteins, sweeteners, and pharmaceutical excipients, serving food, nutrition, and healthcare industries across 100+ countries. It has a strong presence in India with manufacturing and innovation capabilities, focusing on sustainable and science-driven solutions.

Job Description
- Oversee digital service operations and performance management.
- Ensure consistent and reliable service delivery across all platforms.
- Monitor and improve service performance metrics.
- Work closely with teams to address operational challenges.
- Identify areas for improvement and implement solutions.
- Maintain compliance with service standards and policies.




- Prepare and present performance reports to stakeholders.
- Collaborate with technology teams to enhance service efficiency.

The Successful Applicant

We're looking for someone who has:
- Experience managing digital services and operations.
- Strong problem-solving and analytical skills.
- Confidence working with performance metrics and data.
- Good communication and team collaboration skills.

What's on Offer
- A permanent role with opportunities to grow.
- Chance to work in a FMCG/ Pharma-focused technology workplace.

📌 Digital I&Ops Service (Mumbai)
🏢 Michael Page
📍 Mumbai