IT/OT Infrastructure Quality Manager
Job Description Summary
The IT/OT Infrastructure Quality Manager is responsible for ensuring end-to-end quality, compliance, and governance of Infrastructure assets throughout their lifecycle within Global IT. Serving as the primary Quality partner for the Infrastructure domain, this role provides oversight across hosting, network services, cloud platforms, end-user computing, and related IT infrastructure services.
The incumbent ensures Infrastructure assets and services are compliant, controlled, audit-ready, and aligned with GxP, Data Integrity, Computer Software Assurance (CSA), and Global Quality requirements. The role also provides quality oversight for Infrastructure-related projects, supporting validation activities, risk management, and continuous improvement initiatives.
Key Responsibilities
Infrastructure Quality & Compliance
Provide end-to-end quality oversight of Infrastructure assets across their lifecycle, including operation, change management, periodic review, and retirement.




Act as the primary Quality partner to Infrastructure leadership, service owners, and technical teams.
Ensure Infrastructure assets and services remain compliant, controlled, and inspection-ready in accordance with GxP, Data Integrity, and Global Quality requirements.
Define, maintain, and apply Infrastructure-specific quality and validation approaches aligned with IT Quality standards, CSA methodologies, and risk-based principles.
Lifecycle Governance & Oversight
Oversee lifecycle quality processes, including change controls, deviations, CAPAs, risk assessments, and periodic reviews.
Monitor Infrastructure quality performance, compliance metrics, and risk trends, driving continuous improvement and preventive actions.
Ensure effective governance and quality controls are embedded within Infrastructure operations and service management processes.
Project Quality Management
Provide independent quality oversight for Infrastructure-related IT proj

📌 Global IT/OT Infrastructure Quality Manager (Hyderabad)
🏢 Lonza
📍 Hyderabad