Job DescriptionRole: Networking SI
NLocation: Pune/Bangalore/Chennai
NExperience: 6-12 Years
NMust-Have
nRole & Responsibilities: -
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- Network Engineer (L1) focus on first line support for standard and low complexity incidents and maintains the Networking environmental and monitoring equipment. N
- Monitor infrastructure N
- Identify problems and errors N
- Ensure that the assigned infrastructure at the client is configured, installed, tested and operational. N
- Report and escalate issues to 3rd party vendors if necessary. N
- Network L1 Eng to be responsible for producing Health check and other reports that are necessary for the correct operation of processes N
- Provide telephonic support to clients when required and update the relevant systems as per standard process N
- Perform the necessary hand over procedures in cases where shift work is required. N
- Must have positive process knowledge about Incident Management Change & Vendor engagement process N
- To troubleshoot equipment and network problems, participate in critical maintenance windows,



and to open and track TAC cases through to problem resolution on pre and postproduction issues. N
- To raise equipment, Return Material Authorizations (RMA's) and to track these through to problem resolution N

nTechnical Requirement: -
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- Monitoring Tool Exp (Mandate)- Spectrum, Solar Winds, HP NNMi etc N
- Strong knowledge Switching & Routing / LAN, WAN internet and intranet network troubleshooting. N
- Hands-on experience with monitoring, network diagnostic and network analytics tools N
- Good networking protocols and standards such as TCP/IP, OSI, UDP, Layer2(VLANS, STP, VTP), Routing Protocols (RIP, EIGRP, OSPF, BGP) WAN technologies (IPsec, VPNs, MPLS, Qos) N
- Troubleshoot various issues like Link down, packet drops, Link flapping ect N
- Knowledge of redundant protocols HSRP, VRRP and GLBP. N
- L2 Security: MAC, ACL, Port Security, VLAN, VTP, STP, RSTP. Knowledge on working w

📌 Networking Si (Karnataka)
🏢 Tata Consultancy Services
📍 Karnataka