Job Description N Role Overview
N nDropX Logistics is looking for an Amazon EDSP experienced Team lead to manage end-to-end last-mile operations at Perumbavoor station. The role will be responsible for driving operational excellence, improving delivery performance, optimizing costs, and ensuring consistent service quality across all DropX stations.
N n Key Requirement (Non-Negotiable)
N n Prior experience working in Amazon Last Mile EDSP Operations is mandatory.
NThe candidate must have previous experience:
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- Managing Amazon EDSP (Delivery Service Partner) operations
NCandidates without Amazonlast-mile operations experience will not be considered.
N n Key Responsibilities
N n
- Own end-to-end last-mile operations across DropX Perumbavoor station
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- Drive station performance against key operational metrics and client SLAs.
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- Manage and improve delivery performance, productivity, and cost efficiency.
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- Lead station support executives & delivery associates under the assigned shift
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- Execute standard operating processes across station
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- Identify operational gaps and drive continuous improvement initiatives.
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- Ensure compliance with Amazon operational requirements and processes.
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- Manage manpower planning, productivity, and resource optimization.
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- Handle operational escalations and ensure timely resolution.
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- Work closely with business and client teams to achieve growth and service objectives.
N n Candidate Requirements
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- Mandatory: Previous experience in Amazon last-mile EDSP operations
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- 2+ years of experience in last-mile logistics
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- Robust understanding ofAmazon delivery station operations and processes.
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- Proven ability to lead large teams
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- Strong analytical, problem-solving, and execution skills.
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- Experience in cost optimization and operational improvement.
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- Willingness to travel extensively across operational locations.

📌 Hiring: Team Lead (Ernakulam)
🏢 DROPX LOGISTICS
📍 Ernakulam