Job DescriptionTCS Hiring for AWS Infra Support Engineer
NExperience Range: - 06 To 08 Years (Mandatory)
N(Note: Candidates below 6 years of IT experience shall not be considered)
NJob Locations: Bengaluru, Hyderabad
NJOB DESCRIPTION
nRole Overview:
NWe are seeking a skilled L1.5 Support Engineer with solid expertise in AWS infrastructure and production support. The candidate will be responsible for monitoring, troubleshooting, and maintaining cloud-based applications and infrastructure, ensuring high availability and reliability.
NKey Responsibilities:
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- Monitor application and infrastructure alerts and respond within SLA. N
- Perform initial troubleshooting, issue triaging, and escalate when required. N
- Manage incidents, service requests, and change requests using ServiceNow/Jira. N
- Ensure system uptime, performance, and reliability. N
- Collaborate with L2/L3 teams and development teams for issue resolution. N
- Maintain documentation and knowledge base articles. N
- Support deployment activities and CI/CD pipelines. N

nRequired Skills:
N1)



AWS Infrastructure:
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- Experience with AWS services: EC2, EBS, ECS, EKS, RDS, S3, Load Balancer, Elastic Cache, IAM, Route 53, Lambda, Auto Scaling. N
- Basic knowledge of IAM roles and cloud security best practices. N
- Familiarity with Code Pipeline and CI/CD workflows. N
- Experience with AnsibleTower and Python scripting. N

n2) Monitoring & Ticketing Tools:
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- Hands-on experience with Datadog (Synthetic & RUM Monitoring). N
- Working knowledge of Splunk ITSI and AWS CloudWatch. N
- Experience in ServiceNow (CRQ, Incident, MIM, CTASK, SCTASK) and Jira. N

n3) Source Code Management:
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- Experience with GitHub for version control. N
- Knowledge of Nexus Repository management. N

n4) Application Runtime & Middleware:
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- Experience with Apache Tomcat and Apache HTTP Server. N
- Support for Java-based applications. N
- Working knowledge of Adobe

📌 Hiring: Aws Infra Support Engineer (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru