Job DescriptionWe Are Hiring: IT Support Specialist (Onsite)
NWe are seeking a dedicated and experienced IT Support Specialist to deliver high-quality onsite technical support and ensure the smooth functioning of end-user systems and office IT infrastructure.
NKey Responsibilities:
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- Provide onsite support for desktops, laptops, mobile devices, printers, and peripherals across Windows, macOS, and Linux environments N
- Diagnose and resolve hardware, software, and network-related issues in a timely manner N
- Manage the complete device lifecycle, including provisioning, deployment, maintenance, and decommissioning N
- Support office IT infrastructure such as network connectivity, AV systems, and workplace technologies N
- Maintain accurate IT asset records, conduct inventory audits, and ensure compliance with asset management policies N




- Collaborate with Level 2 support teams and coordinate with third-party vendors for escalations and maintenance N
- Assist in IT projects, office relocations, and technology deployments N

nRequired Skills & Qualifications:
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- Proven experiencein end-user support and IT infrastructure environments N
- Solid knowledge of Windows, macOS, Linux, and mobile device support N
- Basic understanding of networking concepts (LAN, Wi-Fi, switches, routers, access points) N
- Hands-on experience with IT asset management and inventory control N
- Excellent troubleshooting, analytical, and problem-solving abilities N
- Strong communication and customer service skills N
- Ability to work independently while effectively coordinating with remote teams N

📌 Desktop Support Technician (Ras)
🏢 Sharp Brains
📍 Ras