Job DescriptionHealthcare Quality Manager
NLifetime Health Care PlusPvt Ltd | Full time | Bengaluru, Karnataka
NLifetime Health Care Plusis digital first healthcare company providing nursing, physiotherapy, and caregiving services. We're looking for a Healthcare Quality Manager to lead clinical quality, patient safety, and accreditation readiness for our operations.
NWhat you will do
n
- N
- Build and run the clinical quality management system across nursing, physiotherapy, and caregiving service lines. N
- Lead incident investigation, root-cause analysis, and CAPA (corrective and preventive action) closure. N
- Own NABH (or equivalent) accreditation readiness — documentation, SOPs, internal audits. N
- Conduct clinical auditsand field spot-checks for protocol adherence. N
- Track quality KPIs (incident rates, audit scores,
complaint resolution) and report to leadership. N
- Manage infection control, biomedical waste, and safe storage/handling protocols for home-care settings. N
- Ensure staff credentialing and mandatory certifications stay current and audit-ready. N
nWhat we are looking for
N
- n
- 5-8 years in healthcare quality, clinical governance, or accreditation (NABH/NABL) roles. N
- Hands-on experience with incident investigation and CAPA processes. N
- Working knowledge of NABH standards and statutory healthcare compliance. N
- Strong analytical, documentation, and communication skills. N