09 Sep
|
Buxton Consulting
|
Bengaluru
09 Sep
Buxton Consulting
Bengaluru
Job DescriptionL2 Atlassian Cloud Administrator – Jira, Confluence, JSM & Xray
NLocation: Bangalore, India – Onsite 3-4 days a week
NSupport Hours: IST zone
NCompany Name: Buxton Consulting
NCompany Name: Xperi
NPosition Overview
nWe are looking for a hands-on L2 Atlassian Cloud Administrator with strong experience supporting Jira Cloud, Confluence Cloud, Jira Service Management (JSM), and Xray in an enterprise environment.
NThis is primarily an operational and administration-focused position. The resource will support day-to-day Jira/Atlassian activities, handle customization requests, create and configure current projects, maintain workflows and configurations, and independently troubleshoot L2-level issues.
NThe ideal candidate should be comfortable working in a production environment with minimal supervision and should have strong practical knowledge of the Atlassian Cloud ecosystem.
NKey Responsibilities
n
- N
- Provide day-to-day L2 administration and production support for Jira Cloud, Confluence Cloud, and JSM. N
- Create, configure,
and maintain Jira projects based on business and project requirements. N
- Design, modify, and support Jira workflows and workflow schemes. N
- Configure and maintain custom fields, screens, issue types, permission schemes, notification schemes, filters, dashboards, and related Jira configurations. N
- Support JSM configurations, workflows, request types, queues, and other service-management requirements. N
- Handle ongoing Jira customization and enhancement requests from business and technical teams. N
- Administer and support Xray within Jira for project and test-management requirements. N
- Troubleshoot Jira, Confluence, JSM, and Xray issues and provide timely resolution. N
- Develop and maintain Jira automation rules. N
- Use Jira REST APIs for data retrieval, automation, and integration-related activities. N
- Write or maintain basicscripts to interact with Jira REST APIs and retrieve information re
📌 Hiring:Atlassian Cloud Administrator (Bengaluru)
🏢 Buxton Consulting
📍 Bengaluru