09 Sep
|
Tata Consultancy Services
|
Chennai
09 Sep
Tata Consultancy Services
Chennai
Job DescriptionInterview Mode : Weekend Walkin drive (Face to Face ) Interview Date : 22 -Aug -26(Saturday ) Note : Only candidates currently located in chennai,bangalore should apply. Role : Nice CXOne Developer Experience : 4 to 10 Years Location : chennai,bangalore Desired Competencies (Technical/Behavioral Competency) Must-Have - Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio - Hands-on experience with NICE CXone development (Studio, APIs, scripting). - Robust understanding of Cisco UCCE/UCCX call flows and routing logic. - Proficiency in programming languages (JavaScript, Python, or .NET). Experience with REST APIs, web services, and data exchange formats (JSON, XML). Job Description - The NICE CXone Developer Engineer will be responsible for designing,
developing, and customizing NICE CXone applications - Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools). - Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone - Translate Cisco call flows and routing scripts into NICE CXone equivalents. - Work with NICE CXone APIs, RESTful services, and connectors for third-party systems. - Develop automation scripts for provisioning and configuration. - Work closely with infrastructure engineers, QA teams, and Cisco/NICE support. - Prepare technical documentation, migration guides, and code repositories.
📌 Nice CXOne Developer (Chennai)
🏢 Tata Consultancy Services
📍 Chennai