Job Description
n About the Company
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nWe are committed to fostering a diverse and inclusive workplace where every employee feels valued and empowered.
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n About the Role
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nThe role requires a dedicated individual with a strong background in supply chain operations, capable of managing high-stress environments and ensuring compliance with operational standards.
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n Responsibilities
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- Military Veteran Preferential: Open to Junior Commissioned Officers (JCOs), or Non-Commissioned Officers (NCOs).n
- Supply Chain Expertise: Minimum 2 years of hands-on experience in high-volume fulfilment centres, express cargo hubs, or 3PL operations.n
- Operational Control: Proven track record of managing high-stress environments, shift handovers, and tight delivery windows.n
- Data & Audit Discipline: Strong capability in physical inventory reconciliation, stock auditing, and reporting system deviations.n
- Process Compliance: Demonstrated ability to enforce strict standard operating procedures (SOPs), such as FIFO compliance and zero-leakage scanning.n




- Command & Control: Solid leadership presence to manage and direct on-floor labour, gate security guards (SGs), and system operators.n
- Problem-Solving Skills: Critical thinking skills to manage "orphan" parcel queues and resolve operational bottlenecks under tight deadlines.n
- Crisis Management: Ability to maintain composure, adapt to high labour absenteeism, and reallocate resources dynamically.n
- Communication: Clear, assertive verbal and written communication skills to report floor deviations directly to executive management.n
- Floor Resilience: Ability to stand and walk the hub floor for extended periods to physically monitor the operations.n
- Shift Flexibility: Willingness to work in a 24/7 rotational shift environment, including night shifts, weekends, and peak holiday seasons.n

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n Qualifications
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nExperience & Background
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- Military Veteran Preferential:

📌 Quality Control Supervisor (Mumbai)
🏢 DTDC Express
📍 Mumbai