Dear Applicants,Greetings from PineQ Lab Technology!We are hiring for one of our clients in Pune for an E-commerce Process!Candidates with experience in Quick Commerce / E-commerce companies or International Customer Support are welcome to apply.If you have robust communication skills and relevant customer support experience, this could be a great opportunity for you.Come and join our team!Designation: Customer/Seller Support ExecutiveHiring Details· Process: Email Process/Blended/Chat· Location: Pune, Kharadi Bypass· Working Days: 5.5 Days a Week· Shift: Rotational Shifts· Week Off: Rotational· Cab Facility: Both-way cab facility availableJob ResponsibilitiesHandle seller queries and provide effective resolutions through customer support.Assist E-Commerce Business sellers with account, order, payment, listing, and other platform-related concerns.Identify issues, troubleshoot them,



and ensure timely resolution.Maintain high-quality customer interactions and meet process SLAs.Document customer interactions accurately in the system.Escalate complex issues to the appropriate team when required.Candidate Eligibility· Candidates from E-commerce Seller Support / International Experience· B2 communication is required.· Both International and Domestic customer service experience into e-commerce will be considered.· If the Candidate is from a non-e-commerce background then B2+ communication is required, and the candidate should have International Customer Service experience.Selection Process:HR Interview → Operations Interview → Written Versant AssessmentImportantWork from Office – Pune.Candidates must be comfortable with rotational shifts and rotational week-offs.Immediate joiners only.Budget: 3 LPA (Negotiable)Share your updated CVs at: [email protected] to referrals.

📌 Customer Support Executive - Pune (Maharashtra)
🏢 PineQ Lab Technology
📍 Maharashtra