Job Profile:The role will be responsible for implementing SFE process, optimizing field efforts, sales performance, driving strategic customer engagement, performance management and managing critical sales enablement systems.Key Responsibilities:1. SFE Framework ImplementationDevelop and execute a comprehensive Sales Force Effectiveness strategy tailored to Emerging Markets and Australia in collaboration with Central SFE Team.Drive process-centric customer engagement through:Regular communication and update mechanismsStrategic customer segmentation and targeted approachContinuous monitoring and refinement of engagement strategiesCreate and implement best practices for sales team performance optimization2. CRM System ManagementSystem AdministrationOversee complete CRM system lifecycle managementEnsure system reliability, performance,



and continuous improvementMaster Data ManagementAct as adminMaintain and update master data with highest accuracyImplement data governance protocols Design and deliver comprehensive CRM system training programsDevelop user guides and support documentationMonitor user adoption and system utilization metrics3. Incentive and Rewards Program ManagementIncentive Program Design and disbursement.Assist Central SFE develop creative incentive structuresManage incentive program budgetsIncentive calculation and timely and accurate disbursementImplement incentive and target setting framework.4. Performance ManagementManage sales management BI toolGenerate excel dashboards, reports and updateMaintain sales, efforts and incentive records for audit.5. Cross-functional collaborationCollaborate with the Central SFE and manage activities as per the framework.Marketing, medical, analytics, SFE, Training, Supply etc) to align on brand messaging, communication, training, availabilityEducation:Any master's degree (Preferably MBA)Experience:4-7 years for relevant experience

📌 Sfe Manager (Maharashtra)
🏢 Cipla
📍 Maharashtra