Area Manager - SalesStudent Living | ZoloOwn the city. Grow the business. Deliver the experience.Offered CTC: 12 - 15 LPAWhy this role existsStudent Living is not just about operating residences.Each city is a business that needs to consistently acquire students, maintain strong occupancy, deliver a reliable living experience, control costs, and build relationships that enable long-term growth.As the business scales, success in each city depends on having one leader who sees the complete picture and takes accountability for the overall outcome.The City Head exists to own the city as a business.This means bringing together:Revenue and occupancyStudent acquisition and salesProperty operationsCustomer experienceCost and profitabilityTeam performanceInstitutional and local relationshipsNew property ramp-up and city growthIf this role is strong, the city grows profitably, properties remain occupied, students have a robust experience, teams execute consistently, and new opportunities are identified early.If this role is weak, functions operate in silos, occupancy suffers, costs increase, customer issues escalate, and growth becomes difficult to sustain.Your mandate is clearOwn the complete P&L; for the cityDeliver revenue, occupancy, and profitability targetsDrive student acquisition and business growthEnsure properties operate consistently and efficientlyOwn the end-to-end student experienceBuild and lead strong city teamsDevelop institutional and local partnershipsIdentify and execute new growth opportunitiesBuild a city business that can scale sustainablyThis is not a functional role.It is end-to-end ownership of the city business.About Zolo and Student LivingFinding dependable accommodation has historically been fragmented and inconsistent.Students and parents often have to choose between location, affordability, safety, quality, convenience, and community.People settled for compromises because the system offered few trustworthy options.Zolo reimagined living and hospitality as a connected journey.Zolo Coliving simplifies urban living and student living creates safe, structured environments where students can focus and grow.Z Hotels serves the modern traveler with consistency, warmth, and operational discipline.Today, over 100,000 people trust Zolo across different phases of life.Our ambition is to build the most trusted living and hospitality ecosystem for the new generation by partnering deeply with property owners who think long term.Our Student Living business brings together accommodation, operations, service, community, and technology to create environments where students can live comfortably while focusing on their education and growth.What you will be responsible forOwn the City P<ake; complete accountability for city revenue, costs, margins, and profitabilityBuild and deliver against annual, quarterly, and monthly business plansUnderstand the key drivers of city-level financial performanceIdentify revenue gaps and cost leakages earlyTake corrective actions to ensure achievement of P&L; targetsMake business decisions balancing growth, customer experience, and profitabilityDrive Revenue & OccupancyOwn occupancy and revenue targets across Student Living properties in the cityBuild strong visibility into demand, inventory, pricing,



and conversionWork closely with sales and marketing teams to drive student acquisitionIdentify underperforming properties and create recovery plansDrive renewals and retention wherever relevantEnsure available inventory is monetized effectivelyBuild the City's Growth EngineUnderstand the student housing market, demand pockets, colleges, universities, and competitive landscapeIdentify opportunities to grow the Student Living business within the cityBuild relationships with colleges, universities, educational institutions, and other relevant partnersIdentify new demand channels and partnershipsSupport evaluation and ramp-up of new propertiesBuild a solid local network that enables future growthOwn the Student ExperienceEnsure students receive a consistent and reliable living experience across propertiesTrack customer feedback, complaints, service issues, and experience metricsEnsure critical issues are resolved with urgencyIdentify recurring problems and drive permanent solutionsBuild strong service standards across propertiesBalance student expectations with practical and sustainable business decisionsDrive Operational ExcellenceEnsure properties consistently meet defined operating standardsMaintain visibility across housekeeping, maintenance, security, food/service delivery, and other critical operationsReview property-level performance and intervene where execution is weakEnsure operational issues do not remain unresolved or repeatedly escalateBuild systems and review mechanisms that improve execution disciplineEnsure new properties stabilize quickly after launchLead & Build the City TeamLead city-level sales, operations, customer experience, and other relevant teamsSet clear targets and ownership across functionsBuild strong second-line leaders and property-level teamsReview performance consistently and address gaps quicklyCreate accountability without becoming the bottleneck for every decisionBuild a high-performance culture focused on outcomesUse Data to Run the BusinessMaintain strong visibility into city and property-level performanceTrack revenue, occupancy, conversion, costs, customer metrics, and operational performanceIdentify trends and risks before they become larger problemsConduct structured business reviews with teamsUse data to prioritize interventions and allocate resourcesEnsure decisions are based on business outcomes rather than assumptionsManage Stakeholders & PartnershipsWork closely with central Sales, Marketing, Finance, HR, Product, Procurement, and Operations teamsBuild strong relationships with institutional partners and other external stakeholdersAlign different teams toward common city-level outcomesResolve cross-functional blockers that affect business performanceRepresent the Student Living business effectively within the cityWhat success looks like after 6–12 monthsCity revenue and profitability are on or ahead of planStrong and sustainable occupancy across propertiesClear improvement plans exist for underperforming assetsStudent acquisition channels are diversified and predictableCustomer experience and service metrics remain consistently strongOperational escalations and recurring issues reduceCity teams operate with transparent accountability and ownershipStrong relationships are established with relevant colleges, universities, and local partnersNew properties and growth initiatives are ramped up effectivelyLeadership has clear visibility and confidence in the city's performanceThe city begins to operate as a predictable, profitable, and scalable business unit.Who this role is forYou will likely thrive here if:You naturally think like a business owner, not a functional managerYou are comfortable owning a P&L; and being accountable for the final numberYou can move between strategy and on-ground executionYou understand that revenue, operations, and customer experience cannot be managed in isolationYou enjoy building businesses and solving ambiguous problemsYou are comfortable taking difficult calls when business outcomes require themYou can influence teams and stakeholders even when they do not directly report to youYou use numbers to understand problems but are equally comfortable getting on the ground to solve themYou have the energy to operate in a fast-moving, execution-heavy environmentYou take ownership when something goes wrong instead of looking for which function is responsibleExperience we valueExperience owning a city, region, cluster, category, or business unitDemonstrated exposure to P&L; / revenue / profitability ownershipStrong experience across business operations, growth, sales, or general managementExperience managing multiple properties, locations, branches, centres, or distributed operations is valuableStrong people leadership and cross-functional management experienceExperience in Student Housing, Education, Hospitality, Co-living, PropTech, Hotels, Managed Accommodation, Consumer Services, or other multi-location businesses is preferredExposure to institutional / B2B partnerships is an advantageStrong commercial and analytical orientationThe strongest candidate may not necessarily come from Student Living.What matters is evidence that they have owned a business outcome rather than only one part of the business.The impact you will haveYou will directly influence:City P&LRevenue; & OccupancyStudent AcquisitionCustomer ExperienceOperational PerformanceTeam CapabilityCity GrowthThe quality of your decisions will determine how successfully Zolo's Student Living business grows within the city.Why join nowStudent Living is a business where scale creates significant opportunity — but only when growth, operations, customer experience, and economics work together.As Zolo expands its Student Living footprint, City Heads will play a critical role in building these businesses market by market.This role provides an opportunity to own far more than a function.You will own a city-level business, work across the complete P&L;, build teams and partnerships, and create a foundation for larger regional and business leadership roles.This is a path from managing a city to building and leading businesses.Seniority LevelMid-Senior levelIndustryHospitalityEmployment Type

📌 Area Manager - Sales (Bengaluru)
🏢 Zolo
📍 Bengaluru