09 Sep
|
Chalk Studio
|
Haryana
09 Sep
Chalk Studio
Haryana
Designation: Front Office & Studio Operations ManagerReporting to: People LeadRole SummaryThis role combines Front Office Management, Studio Administration, Community Building, HR Support, and Founder Assistance. This is a front-office based role — the incumbent will be stationed at reception/front desk as a core part of the job. The individual is responsible for ensuring seamless studio operations while fostering a strong internal culture.Key Responsibility Areas1. Front Office & Brand RepresentationAttend all walk-ins (clients, vendors, partners).Manage reception & visitor experience.Handle incoming landline calls professionally.Maintain reception aesthetics and visitor records.Outcome: Skilled first impression and smooth front-desk operations.2. Vendor & Design CoordinationMaintain updated vendor database.Schedule and coordinate vendor meetings.Track vendor interactions and documentation.Outcome: Efficient material sourcing and vendor alignment.3. Studio Administration & Facility ManagementEnsure office cleanliness, hygiene, and upkeep.Maintain pantry, refreshments, crockery, stationery.Identify upgrade needs and propose budgets.Coordinate maintenance and facility vendors.Maintain asset & inventory records.Outcome: Well-maintained, aesthetically aligned studio environment.4. Financial & Operational ControlsMaintain monthly imprest records with bills.Submit expense reconciliation reports.Track company car logbooks (KM, fuel usage,
servicing).Monitor fuel efficiency and report discrepancies.Track admin staff leave records and coverage planning.Outcome: Cost control, operational discipline, and transparency.5. Travel & Cost OptimizationBook flights, hotels, and transport.Compare platforms for best pricing.Research cost-saving tools and card benefits.Outcome: Efficient and economical travel management.6. Community & Culture DevelopmentPlan team engagement initiatives.Organize cultural activities and events.Conduct quarterly quizzes (design knowledge, values).Drive internal engagement during weekly meetings.Outcome: Stronger team bonding and cultural alignment.7. HR & People CoordinationSupport onboarding and act as buddy for new joiners.Monitor biometric attendance & adjustments.Take minutes of weekly meetings and track action items.Assist in preliminary CV screening.Coordinate interview scheduling.Manage exit documentation and handovers.Outcome: Structured people processes and accountability tracking.8. Founder & Studio Head SupportAssist with scheduling and coordination when required.Take regular feedback for improvements.Support internal initiatives and event planning.Maintain confidentiality and proactive execution.Outcome: Operational support to leadership with reduced dependency.Performance ExpectationHigh ownership and proactive problem-solving.Continuous upskilling and process improvement.Increment and growth linked to performance, initiative, and expanded responsibilities.
📌 Front Desk Manager (Haryana)
🏢 Chalk Studio
📍 Haryana