09 Sep
|
The Hiring
|
Ahmedabad
09 Sep
The Hiring
Ahmedabad
Job Description: Senior Sales Engineer (Pneumatics)Position Title: Senior Sales EngineerDepartment: SalesReporting To: Sales Head / Business HeadLocation: Ahmedabad, Pune, Aurangabad1. Job Summary The Senior Sales & Service Engineer is responsible for driving revenue growth through technical sales of pneumatic products and providing after-sales service support. The role requires a strong blend of technical expertise, customer relationship management, and problem-solving skills to support clients across manufacturing industries.2. Key Responsibilities A. Sales & Business Development● Identify and develop new business opportunities in industrial sectors (OEMs, end users, Dealers & distributors).● Promote and sell pneumatic products such as cylinders, valves, FRLs, fittings, Tubings and automation solutions.● Achieve monthly, quarterly, and annual sales targets.● Prepare and deliver technical presentations and product demonstrations.● Develop robust relationships with key decision-makers and customers.● Handle techno-commercial discussions, negotiations, and order closures.● Track market trends, competitor activities, and customer requirements.B. Technical Support● Provide pre-sales technical consultation and product selection guidance.● Understand customer applications and recommend suitable pneumatic solutions.● Assist in system design and integration of pneumatic components.● Coordinate with design/production teams for customized solutions.C. After-Sales Service & Support● Provide installation, commissioning, and troubleshooting support at customer sites.● Handle breakdowns, service complaints, and maintenance requirements.● Ensure timely resolution of customer issues to maintain satisfaction.● Conduct preventive maintenance and service audits.D.
Customer Relationship Management● Maintain long-term relationships with existing clients.● Ensure repeat business and customer retention.● Address customer feedback and improve service delivery.● Maintain CRM records and sales pipeline updates.E. Coordination & Reporting● Coordinate with internal departments (production, logistics, accounts, Quality & Backend).● Prepare sales reports, forecasts, and MIS.● Ensure timely payment collection and follow-ups.● Maintain documentation for service reports and customer visits.3. Key Performance Indicators (KPIs) ● Sales target achievement● New customer acquisition● Customer retention rate● Service response time & resolution efficiency● Collection efficiency (DSO)● Customer satisfaction score4. Required Qualifications Education: B.Tech / Diploma in Mechanical / Industrial / MechatronicsEngineering Experience: 5–10 years in pneumatic sales & service / pneumatic / automation / industrial product sales & service5. Required Skills & Competencies Technical Skills ● Strong knowledge of pneumatic systems and components● Ability to read pneumatic circuit diagrams● Understanding of industrial automation systems Sales Skills● Strong negotiation and closing skills● Ability to handle techno-commercial discussions● Business development and lead generation Soft Skills● Excellent communication and interpersonal skills● Problem-solving and analytical thinking● Customer-centric approach● Time management and multitasking6. Tools & Systems● CRM Software● MS Office (Excel, PowerPoint, Word)● ERP systems7. Working Conditions ● Frequent travel to customer sites and industrial locations● Field-based role with client interactions● May require working under tight deadlines8. Salary: 6,00,000 per annum (6 LPA)9. Career Growth ● Opportunity to grow into: Sales Manager, Regional Sales Head, Business Development Manager 10. Additional Requirements ● Valid driving license● Willingness to travel extensively● Strong network in industrial sectors
📌 Senior Sales Engineer (Ahmedabad)
🏢 The Hiring
📍 Ahmedabad