Job Description

Major Duties and Responsibilities

- Receive documents.
- Prepare customs entries in Customs ware.
- Understand the elements of the Import & export customs SOP.
- Ensure accurate and timely data entry into operating systems.
- Ensure timely customs clearance of shipments.
- Monitor customs clearances and communicate with Customers.
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
- Meet KPI standards, as per the company’s procedures
- Ensure smooth and timely freight process flow
- Interact with our customers in arranging their shipments, meeting customer service standards.
- Understand department process flow, and looking for best practices to improve operational efficiency and productivity
- Overseas communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary




- Attend training classes when required and meet company standards of 52 hours training per year per employee.
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Qualifications

- Good knowledge of customs brokerage process, customs legislation - especially with regards to classification, valuation and origin
- Understanding of ocean, road and air documentation process
- Effective interpersonal skills
- Pro-active approach, robust organizational and computer skills
- Good computer skills (MS Excel, MS Word)
- Fluent in English

Additional Information

Expeditors offers excellent benefits:

- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus

📌 Senior Customs Brokerage Agent (India)
🏢 Expeditors
📍 India