Job Description

Job Title:

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Application Engineer – Radiology

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Department:

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Demonstration & Applications – Radiology

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Location:

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Vapi, Gujarat / Field-based (as per requirement)

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Reports To:

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Manager / Senior Manager – Applications

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Job Purpose:

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To conduct product demonstrations, application training, and technical support for Radiology & Imaging systems including X-Ray, C-Arm, Digital Radiography (DR), and CT systems, ensuring effective product positioning, customer satisfaction, and clinical efficiency.

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Key Responsibilities:

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1. Product Demonstration & Application Training

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- Conduct live demonstrations and application training for X-Ray, C-Arm, DR, and CT systems at hospitals, clinics, and medical institutions.
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- Train medical professionals, radiologists, and technicians on product usage, image optimization, radiation safety, and maintenance protocols.
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- Develop and deliver presentations showcasing product features, advantages, and clinical applications.
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- Support marketing and sales teams during product demonstrations, exhibitions, and customer interactions.
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2. Clinical & Technical Support

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- Assist installation and commissioning teams to ensure smooth handover of systems for demonstration and application.
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- Provide clinical and operational support during product evaluations, site acceptance tests (SAT), and user feedback sessions.
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- Troubleshoot basic operational and image-quality issues in coordination with service engineers.
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- Gather user feedback and communicate application-related insights to R&D; and product management teams for continuous improvement.
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3. Documentation & Compliance

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- Maintain detailed records of demonstrations, training sessions, and user feedback.
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- Ensure compliance with AERB radiation safety guidelines and company SOPs during demonstrations and clinical trials.
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- Prepare and update application manuals, user training materials, and demonstration reports.
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4. Cross-Functional Collaboration

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- Collaborate with Sales, Service, R&D;, and Quality teams to provide product insights, feature validation, and clinical acceptance inputs.
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- Support marketing and regulatory documentation through clinical case studies and real-world application data.
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- Participate in internal product validation and user experience testing prior to market release.
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5. Customer Relationship Management

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- Act as a technical liaison between customers and the organization for application-related matters.
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- Ensure high levels of customer satisfaction through prompt, professional, and knowledgeable interaction.
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- Provide after-demonstration follow-up to ensure product usability and continued confidence among end-users.
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Qualifications and Experience:

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- B.E. / B.Tech (Electronics or Biomedical Engineering)
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- or Diploma / Degree in Radiology / Medical Imaging Technology.
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- Minimum 5 years of experience in product application, clinical demonstration, or technical training for radiology and imaging systems (X-Ray, C-Arm, DR, CT).
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- Experience in hospital-based imaging environments or medical device manufacturing (preferred).
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- Solid understanding of radiographic imaging principles, exposure parameters, and safety practices.
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Skills and Competencies:

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- Fluent in English (spoken and written) with excellent presentation and interpersonal skills.
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- In-depth knowledge of radiology imaging workflows and device operations.
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- Strong technical troubleshooting and analytical abilities.
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- Confident communicator capable of engaging with clinicians and hospital administrators.
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- Proficient in MS Office, PowerPoint, and CRM tools.
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- Willingness to travel across India or globally for demonstrations and training programs.
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Key Performance Indicators (KPIs):

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- Number and success rate of demonstrations conducted
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- Customer satisfaction and feedback scores
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- Training effectiveness and documentation quality
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- Reduction in post-installation user issues related to application
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- Contribution to product enhancement and market readiness
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📌 Application Engineer Radiology (Vapi)
🏢 Meril
📍 Vapi