We are seeking an experienced Lead/Senior SRE Engineer with strong Dynatrace expertise to join our this role you will drive the implementation of DevOps and SRE practices shape the technology roadmap and ensure the reliability performance and observability of our production systems. You will collaborate closely with application teams and product owners to foster a culture of operational excellence and continuous improvement.

Responsibilities

- Help to implement DevOps & SRE practices
- Drive discussions for the technology roadmap for the SRE team
- Identify craft and maintain SLIs and SLOs for teams as well as metrics such as MTTR Lead time for change Deployment Frequency and Change Failure Rate
- Design develop and manage monitoring alerting operability and observability for applications using Dynatrace Splunk and Grafana
- Perform performance assessments and monitoring and recommend performance enhancements
- Enforce application teams to meet performance and availability SLAs
- Partner with product owners to manage error budget prioritize toil backlog and validate against team application and incident metrics
- Participate in an on-call rotation for production events or outages
- Strive for continuous improvement for continuous integration & continuous deployment (CI/CD Pipeline)
- Apply troubleshooting techniques incident management and root cause analysis
- Encourage and build automated processes wherever possible




- Implement cybersecurity measures by continuously performing vulnerability assessment and risk management
- Manage periodic reporting on the progress to management and the customer
- Collaborate with application teams to ease their adoption of the platform and coordinate communication within the team and with customers
- Analyze the current system and develop plans for enhancements and improvements

Requirements

- Bachelors degree in Computer Science or related fields and/or equivalent work experience
- 5-12 years of general IT experience including 5 years working within DevOps or SRE teams
- Background in supporting production infrastructure
- Strong knowledge of CI/CD
- Understanding of observability (monitoring logging and tracing)
- Expertise in Dynatrace and Splunk
- Familiarity with a leading cloud provider (AWS Azure or GCP)
- Proficiency in operating high-availability fault-tolerant scalable distributed software in production
- Capability to work independently and as part of a team with strong organizational and interpersonal skills and experience developing a culture of operational maturity
- Strong analytical and problem-solving mindset with strategic thinking and experience troubleshooting under pressure
- Flexibility to adjust quickly to current technologies
- English B2 or higher

Required Experience:

Staff IC

📌 LeadSenior SRE Engineer Dynatrace (Gurugram)
🏢 EPAM Systems
📍 Gurugram