Job Description: Senior Sales Engineer (Pneumatics)
Position Title: Senior Sales Engineer
Department: Sales
Reporting To: Sales Head / Business Head
Location: Ahmedabad , Pune , Aurangabad

1. Job Summary

The Senior Sales & Service Engineer is responsible for driving revenue growth through technical sales of pneumatic products and providing after-sales service support. The role requires a strong blend of technical expertise, customer relationship management, and problem-solving skills to support clients across manufacturing industries.

1. Key Responsibilities

A. Sales & Business Development

- Identify and develop new business opportunities in industrial sectors (OEMs, end users, Dealers & distributors).
- Promote and sell pneumatic products such as cylinders, valves, FRLs, fittings, Tubings and automation solutions.
- Achieve monthly, quarterly, and annual sales targets.
- Prepare and deliver technical presentations and product demonstrations.
- Develop strong relationships with key decision-makers and customers.
- Handle techno-commercial discussions, negotiations, and order closures.
- Track market trends, competitor activities, and customer requirements.

B. Technical Support

- Provide pre-sales technical consultation and product selection guidance.
- Understand customer applications and recommend suitable pneumatic solutions.
- Assist in system design and integration of pneumatic components.
- Coordinate with design/production teams for customized solutions.

C. After-Sales Service & Support

- Provide installation, commissioning, and troubleshooting support at customer sites.
- Handle breakdowns, service complaints, and maintenance requirements.
- Ensure timely resolution of customer issues to maintain satisfaction.
- Conduct preventive maintenance and service audits.

D. Customer Relationship Management

- Maintain long-term relationships with existing clients.




- Ensure repeat business and customer retention.
- Address customer feedback and improve service delivery.
- Maintain CRM records and sales pipeline updates.

E. Coordination & Reporting

- Coordinate with internal departments (production, logistics, accounts, Quality & Backend).
- Prepare sales reports, forecasts, and MIS.
- Ensure timely payment collection and follow-ups.
- Maintain documentation for service reports and customer visits.

1. Key Performance Indicators (KPIs)

- Sales target achievement
- New customer acquisition
- Customer retention rate
- Service response time & resolution efficiency
- Collection efficiency (DSO)
- Customer satisfaction score

1. Required Qualifications Education: B. Tech / Diploma in Mechanical / Industrial / Mechatronics

Engineering Experience: 5–10 years in pneumatic sales & service / pneumatic / automation / industrial product sales & service

1. Required Skills & Competencies Technical Skills

- Solid knowledge of pneumatic systems and components
- Ability to read pneumatic circuit diagrams
- Understanding of industrial automation systems Sales Skills
- Strong negotiation and closing skills
- Ability to handle techno-commercial discussions
- Business development and lead generation Soft Skills
- Excellent communication and interpersonal skills
- Problem-solving and analytical thinking
- Customer-centric approach
- Time management and multitasking

1. Tools & Systems

- CRM Software
- MS Office (Excel, Power Point, Word)
- ERP systems

1. Working Conditions

- Frequent travel to customer sites and industrial locations
- Field-based role with client interactions
- May require working under tight deadlines

1. Salary: 6,00,000 per annum (6 LPA)
2. Career Growth

- Opportunity to grow into: Sales Manager, Regional Sales Head, Business Development Manager 10. Additional Requirements
- Valid driving license
- Willingness to travel extensively
- Strong network in industrial sectors

📌 Senior Sales Engineer (Vadodara)
🏢 The Hiring
📍 Vadodara