We are looking for an experienced ServiceNow HAM/SAM Developer with solid hands-on experience in Hardware Asset Management (HAM), Software Asset Management (SAM), ServiceNow Asset Management and CMDB . The candidate will be responsible for development, configuration, implementation, enhancement and support of HAM/SAM solutions on the ServiceNow platform.
Experience: 5+ Years
Employment: Full-Time
Location : Pan India
Key Responsibilities:
- Develop and configure ServiceNow HAM and SAM solutions.
- Work on HAM Pro and SAM Pro modules.
- Manage hardware asset lifecycle from procurement to retirement.
- Configure software models, entitlements, licenses and compliance.
- Work on software license reconciliation and optimization.
- Integrate HAM/SAM with CMDB and ServiceNow Discovery .
- Configure Business Rules, Client Scripts, UI Policies, Workflows and Flow Designer.
- Develop and maintain asset-related reports, dashboards and workflows.
- Troubleshoot and resolve HAM/SAM technical issues.
- Perform asset and CI reconciliation and data normalization.
- Support ServiceNow upgrades, enhancements and production issues.
- Develop integrations with third-party asset management and discovery systems.
- Ensure accurate asset data and alignment between Assets, CIs and CMDB .
- Work closely with technical teams to deliver HAM/SAM enhancements.
Mandatory Skills:
- ServiceNow HAM / HAM Pro
- ServiceNow SAM / SAM Pro
- ServiceNow Asset Management
- Hardware Asset Management
- Software Asset Management
- Software Licensing & Entitlements
- Asset Lifecycle Management
- CMDB
- ServiceNow Discovery
- Asset/CI Reconciliation
- ServiceNow Development & Configuration
- Business Rules, Client Scripts, UI Policies
- Flow Designer / Workflows
- ServiceNow Integrations
- JavaScript