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- Advanced understanding of enterprise L2/L3 networking
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- Experience managing large-scale network environments
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Firewalls:-
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- Hands-on experience with enterprise firewalls such as Fortinet, Palo Alto, Cisco ASA, Checkpoint
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Load Balancers:-
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- Experience with F5, A10, Citrix NetScaler or similar technologies
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Responsibilities:
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- Manage and support enterprise network infrastructure including routing, switching, firewalls, and load balancers
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- Perform L2/L3 troubleshooting and escalation handling for complex network incidents
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- Participate in network design, implementation, and optimization initiatives
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- Collaborate with internal technical teams and stakeholders to resolve network issues
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- Ensure adherence to SLA commitments and incident management processes
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- Maintain proper technical documentation and knowledge base updates
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- Provide technical guidance and mentorship to junior team members
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Qualifications
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- Strong hands-on expertise in Routing & Switching, Firewalls, and Load Balancers
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- Experience working in enterprise or managed services environments
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Required Skills
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- Strong troubleshooting, analytical, and problem-solving skills
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- Good communication and stakeholder management skills
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- Ability to work in collaborative and rapid-paced environments
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Preferred Skills
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- Certifications (Preferred)
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- Cisco CCNP / CCNA
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- Security or firewall vendor certifications (Fortinet, Palo Alto, etc.)
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- ITIL Foundation certification
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