Key Responsibilities Develop, configure, and customize ServiceNow applications.
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Responsibilities
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- Work on ITSM modules – Incident, Problem, Change, Request, and Service Catalog.
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- Configure and maintain CMDB, CIs, and relationships.
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- Develop Business Rules, Client Scripts, Script Includes, UI Policies, and Workflows/Flow Designer.
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- Develop and maintain REST/SOAP integrations.
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- Troubleshoot and provide technical solutions.
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Qualifications
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- 4+ years of ServiceNow development experience
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Required Skills
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- Strong hands-on experience in ITSM and CMDB
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- Good knowledge of JavaScript and ServiceNow scripting
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- Experience with ServiceNow workflows/Flow Designer
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- Knowledge of REST/SOAP integrations
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- Valuable communication and problem-solving skills
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