10 Sep
|
Orvera.ai
|
Pune
Job Description
Job Title: Solution Engineer
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About the Role:
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We are looking for a Solution Engineer who can work closely with prospective customers to understand their business requirements, demonstrate product capabilities, design technical solutions, and support successful deployments. The ideal candidate should possess a strong blend of technical expertise, customer-facing skills, and problem-solving abilities.
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Key Responsibilities:
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- Collaborate with Sales teams during the pre-sales process.
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- Understand customer business challenges and technical requirements.
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- Conduct product demonstrations, Proof of Concepts (POCs), and technical presentations.
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- Design and recommend solutions tailored to customer needs.
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- Assist customers with API integrations and implementation planning.
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- Work with Product and Engineering teams to address customer requirements.
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- Troubleshoot technical issues during evaluations and deployments.
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- Create technical documentation, solution architecture diagrams, and implementation guides.
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- Support onboarding and adoption of the platform.
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- Gather customer feedback and share insights with Product teams.
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- Valuable understanding of Python programming language.
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Customer-Facing Skills:
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- Excellent communication and presentation skills.
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- Ability to explain technical concepts to both technical and non-technical audiences.
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- Strong problem-solving and analytical abilities.
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- Experience managing customer discussions and stakeholder relationships.
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📌 Solution Engineer (Pune)
🏢 Orvera.ai
📍 Pune