Cisco CVP / IVR Developer Openings: 2 Location: Offshore / Remote Experience: 8 Years Start: Immediate Work Mode: Remote / Offshore Priority: Very High Job Summary We are looking for an experienced Cisco CVP / IVR Developer to develop, enhance, and support Cisco CVP-based IVR applications and customer self-service call flows. The candidate should have strong hands-on experience with CVP, VoiceXML, Java/J2EE, UCCE/ICM, SIP, APIs, and SQL. Key Responsibilities - Design, develop, test, deploy, and maintain Cisco CVP/IVR applications. - Develop and enhance customer self-service call flows. - Integrate IVR applications with REST/SOAP APIs, databases, and enterprise applications. - Work with speech recognition, DTMF, call routing, and voice interaction flows. - Troubleshoot and resolve production issues related to CVP/IVR applications. - Analyze call flows, logs, and system behavior to identify and resolve defects. - Participate in code reviews, releases, deployments, and application maintenance. - Prepare and maintain technical documentation. - Collaborate with business, QA, infrastructure, and contact-center teams.



- Follow Agile development practices and established CI/CD processes. Required Technical Skills — Top 8 1. Cisco CVP (Customer Voice Portal) 2. IVR / VoiceXML 3. Java / J2EE 4. Cisco UCCE / ICM 5. SIP / VoIP 6. REST / SOAP Web Services 7. SQL / Database Integration 8. Git / CI-CD Preferred Skills - Cisco Contact Center technologies - Speech-enabled IVR - DTMF and call-routing technologies - Production support and troubleshooting - Agile/Scrum - CI/CD and release management - Experience integrating IVR with enterprise applications Candidate Profile - 5–8 years of relevant development experience. - Strong hands-on experience developing Cisco CVP/IVR solutions. - Robust programming experience in Java/J2EE and VoiceXML. - Experience with UCCE/ICM and SIP environments. - Strong API and database integration experience. - Able to troubleshoot production issues independently. - Available to join immediately. - Comfortable working remotely/offshore with business-hours overlap.

📌 Cisco CVP / IVR Developer (Mumbai)
🏢 Info way Solutions
📍 Mumbai