10 Sep
|
Kothari Auto Wheels
|
Bhosari
10 Sep
Kothari Auto Wheels
Bhosari
We are seeking a Service Advisor with 1 to 3 years of experience to join our team in Bhosari, Pune. This full-time position requires a diploma and involves working from the office. The ideal candidate will enhance customer satisfaction by effectively addressing service needs.
Key Responsibilities:
1. Customer Interaction: Act as the main point of contact for customers. Greet them warmly and understand their vehicle service needs to provide tailored solutions.
2. Estimates and Quotes: Prepare accurate service estimates for customers. Explain the services required and related costs clearly to ensure transparency and build trust.
3. Service Coordination: Schedule service appointments and manage workflow to ensure timely service delivery. Communicate with technicians about customer concerns and follow up on repairs.
4. Problem Resolution: Address customer inquiries and complaints promptly. Work to resolve any issues effectively, ensuring a positive experience for each customer.
5. Documentation:
Maintain accurate records of customer interactions, invoices, and service orders. Ensure all information is up to date for future reference and management use.
Required Skills and Expectations:
Candidates must have strong communication skills and a customer-focused attitude. It is essential to possess positive organizational abilities and attention to detail. A basic understanding of automotive service processes is preferred. Additionally, the ability to work collaboratively in a team environment and manage time effectively is important for success in this role.
- Experience
1 - 3 Years
- No. of Openings
5
- Education
Diploma
- Role
Service Advisor
- Industry Type
Automobile / Auto Ancillaries
- Gender
[ Male / Female ]
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
📌 Opening For Service Advisor (Bhosari)
🏢 Kothari Auto Wheels
📍 Bhosari